Motivated professional with a strong ability to manage multiple tasks efficiently while maintaining strategic focus. Recognized for exceptional communication and teamwork skills, alongside analytical and problem-solving capabilities. Committed to fostering success and development in team environments, delivering results that contribute to overall objectives.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Personal Banker
First Bank
Raleigh, NC
01.2023 - 12.2025
Executed consumer loans and services, tailoring solutions to meet client needs and enhance satisfaction.
Created strategic financial solutions to suit individualized client needs.
Evaluated and approved loan applications, ensuring adherence to established criteria and minimizing risk.
Collaborated with team members to achieve branch targets, contributing to overall sales growth.
Maintained accurate transaction records, supporting compliance and operational efficiency.
Fulfillment Expert/Diary DBO• Team Member
Target
01.2020 - 01.2022
Created breakout schedule for Fulfillment team to optimize workflow.
Maintained high productivity and quality standards in daily operations.
Identified and implemented initiatives that enhanced team performance.
Maintained cleanliness and organization in sales floor and backroom areas.
Compiled reports to track project progress and showcase outcomes.
Provided recommendations to guests for alternative products and enhancements to their purchases.
Sales Associate
Michael's
01.2018 - 01.2019
Guided customers in locating products, addressing inquiries, and offering tailored recommendations to enhance shopping experience.
Used technology resources to assist customers in locating and selecting items.
Teamed with sales associates to achieve and surpass sales targets, contributing to overall store success.
Lead other team members in completing tasks.
Coordinated unloading of delivery trucks, ensuring timely product availability to maintain optimal stock levels.
Education
Bachelor of Science - Finance
UNC Wilmington
Wilmington, NC
06-2025
High School Diploma -
Leesville Road High School
Raleigh, NC
Skills
People-oriented
Strong interpersonal skills
Complex problem solving
Team collaboration
Relationship development
Detail-oriented
Relationship management
Cross-selling products
Excellent time management skills
MS Word
MS Excel
Communication Skills
I am a superb communicator while exceling at listening to others. In non-verbal situations I present positive body language and attitude to make clients feel comfortable to open communication. When training others I offer constructive feedback and answer any questions with detail to ensure comprehension. I am comfortable with reaching out to other departments to cooperate together in order to fulfill a client's need.