Joseph Mather
Fresno,CA
Summary
Adept at navigating the complexities of real estate transactions, I leveraged my negotiation prowess and market monitoring skills at London Properties Ltd. to enhance client satisfaction and streamline sales processes. My ability to foster client relationships and my keen attention to detail resulted in a significant increase in repeat business. My background also includes a strong organizational capability, ensuring efficiency and professionalism in every interaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
London Properties Ltd.
06.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Driver Technician
Express Rx
02.2021 - 06.2021
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Maintained a clean driving record.
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Utilized GPS systems effectively for accurate navigation in unfamiliar areas.
- Provided exceptional customer service through timely deliveries and professional communication.
- Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
- Operated various types of vehicles safely and efficiently, including box trucks, vans, and trailers.
- Streamlined loading procedures for faster turnaround times between pickups and deliveries.
- Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.
- Planned most efficient routes for deliveries.
- Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
- Ensured accuracy in documentation, maintaining detailed records of deliveries, mileage, and time logs.
- Increased on-time delivery rates by effectively managing multiple assignments simultaneously.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Auto Detailer
Joe’s Mobile Auto Detailing
03.2020 - 02.2021
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
- Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
- Educated customers on proper vehicle maintenance practices, fostering trust and loyalty among clientele.
- Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
- Provided mobile detailing services to clients at places of employment.
- Participated in ongoing professional development opportunities to stay current on industry trends and advancements in auto detailing technology.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Applied protective agents, including sealants, to protect surfaces.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Removed dirt and debris from vehicle and equipment interiors.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Utilized high-pressure washers to clean vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Polished windows and mirrors of vehicles and equipment.
- Applied wax and sealants to exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Inspected vehicles and equipment for visible damage.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
Mechanic Technician
Sunnyside Auto Repair
08.2015 - 12.2019
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Streamlined work processes through effective communication with team members, leading to increased productivity in the workshop.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Prevented costly accidents through diligent adherence to safety protocols while working with potentially hazardous materials or tools.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Contributed to the development of junior technicians by providing guidance and mentorship in proper repair techniques and best practices.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Investigated customer complaints to identify cause of malfunctions.
Clerk Intern
Superior Court Of California
06.2015 - 08.2015
- Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
- Improved inventory tracking by conducting regular audits of office supplies and equipment.
- Supported senior clerks with document preparation, resulting in smoother workflow and increased productivity.
- Enhanced filing system efficiency by implementing digital cataloging and organization methods.
- Contributed to an organized workspace by performing daily cleaning tasks around the office.
- Completed various administrative tasks, such as photocopying, scanning, and faxing documents, increasing overall office efficiency.
- Provided reception coverage when needed; greeting clients professionally while managing appointments appropriately.
- Maintained strict confidentiality with sensitive information while handling client files and records.
- Collaborated with other interns on group projects, fostering teamwork and enhancing communication skills.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
Education
High School Diploma -
San Joaquin Memorial High School
Fresno, CA06.2015
Skills
Strong organizational skills
- Excellent teamwork
- Highly Professional
- Client-oriented
- Property valuation
- Contract Preparation
- Clean Driving Record
- Active California Real Estate License
- Property tours and inspections
- California Association of Realtors
- Partnership Development
- Contracting
- Attention to Detail
- Problem-Solving
- Client Relations
- Real Estate License
- Adaptability and Flexibility
- Client Relationship Management
- Buyer and Seller Representation
- Analytical and Logical Thinking
Accomplishments
- Assisted in Completed over 60 successful real estate transactions.
- Achieved result through effectively helping with difficult tasks such as price negotiations, contract details, and closing deals.
- Achieved result by completing tasks with accuracy and efficiency.
- Started and operated a successful auto detailing business.
- Maintained relationships with previous clients.
- Documented and resolved issues which led to positive results.
Affiliations
California Association of Realtors.
Timeline
Real Estate Agent
London Properties Ltd.
06.2021 - Current
Driver Technician
Express Rx
02.2021 - 06.2021
Auto Detailer
Joe’s Mobile Auto Detailing
03.2020 - 02.2021
Mechanic Technician
Sunnyside Auto Repair
08.2015 - 12.2019
Clerk Intern
Superior Court Of California
06.2015 - 08.2015
High School Diploma -
San Joaquin Memorial High School
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