Joseph McCall
WILMINGTON,NC
Summary
Dedicated dynamic professional with extensive experience in housing assistance programs and compliance oversight. Known for strong relationship building capabilities and team management skills, skilled in training teams that drive successful outcomes. Ready to leverage strong adaptability and problem-solving skills to enhance service delivery in affordable housing initiatives.
Overview
1
1
Certification
11
11
years of professional experience
Work History
HCV Specialist
Wilmington Housing Authority
05.2026 - Current
- Coordinated housing assistance programs for low-income families, ensuring compliance with federal regulations.
- Evaluated client eligibility for Housing Choice Voucher program, facilitating access to affordable housing resources.
- Developed and maintained relationships with local landlords, enhancing participation in housing initiatives.
Real Estate Agent
Intracoastal Realty
02.2025 - Current
- Cultivated strong client relationships to understand unique real estate needs and preferences.
- Conducted comprehensive property market analysis to advise clients on pricing strategies.
- Negotiated successful contracts between buyers and sellers, ensuring favorable terms for all parties.
- Implemented marketing strategies utilizing digital platforms to enhance property visibility and attract potential buyers.
HCV Inspector
Wilmington Housing Authority
05.2021 - Current
- Conducted comprehensive inspections of residential units for safety and code compliance.
- Collaborated with maintenance teams to resolve housing issues promptly and effectively.
- Developed inspection reports detailing findings and recommendations for property improvements.
- Trained new inspectors on procedures, safety protocols, and reporting standards.
Site Manager
I9 Sports
06.2017 - 08.2025
- Oversaw operations of sports program site, ensuring optimal delivery and participant satisfaction.
- Coordinated and logistics for multiple sports events, enhancing efficiency and organization.
- Managed staff, fostering skill development and team cohesion among coaches and volunteers.
- Monitored compliance with safety standards and regulations, ensuring safe environments for all participants.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Resolved issues between employees and customers using company policies.
HCV Inspection Manager
Wilmington Housing Authority
05.2021 - 01.2022
- Oversaw inspection processes to ensure compliance with housing regulations and quality standards.
- Developed and implemented training programs for inspection staff, enhancing team performance and knowledge.
- Coordinated inspections of residential units, effectively managing schedules and resource allocation.
- Analyzed inspection data to identify trends, driving strategic improvements in housing quality initiatives.
- Mentored junior inspectors, fostering a culture of continuous improvement and professional development within the team.
Server
Benny's Big Time Pizzeria
06.2017 - 10.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline order accuracy and improve service speed.
- Mentored new servers on menu knowledge and customer interaction techniques.
Treatment Coordinator
Leading Into New Communities
07.2020 - 05.2021
- Analyzed resident feedback to identify areas for service improvement and implement changes.
- Maintained detailed records of resident treatments
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Organized daily huddles with residents to review schedules, discuss potential challenges, and prepare for success throughout the day.
Community Outreach Volunteer
StepUp Wilmington
03.2016 - 12.2016
- Organized community events to raise awareness and foster engagement among local residents.
- Collaborated with local organizations to identify and address community needs effectively.
- Developed educational materials for outreach programs, enhancing participant understanding and involvement.
Skills
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
Certification
HCV Inspector.
NSPIRE Inspector
NC Realtor
NC Real Estate License
ServSafe certification
Timeline
HCV Specialist
Wilmington Housing Authority
05.2026 - Current
Real Estate Agent
Intracoastal Realty
02.2025 - Current
HCV Inspector
Wilmington Housing Authority
05.2021 - Current
HCV Inspection Manager
Wilmington Housing Authority
05.2021 - 01.2022
Treatment Coordinator
Leading Into New Communities
07.2020 - 05.2021
Site Manager
I9 Sports
06.2017 - 08.2025
Server
Benny's Big Time Pizzeria
06.2017 - 10.2021
Community Outreach Volunteer
StepUp Wilmington
03.2016 - 12.2016