JOSEPH MCCAULEY
JACKSONVILLE
Summary
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
9
9
years of professional experience
Work History
Sales Associate
Aptive Environmental
Oklahoma City, OK
04.2025 - 06.2026
- Worked 6 days a week (over 65 hours a week), bringing non-stop enthusiasm, and extreme dedication in a very grueling environment.
- Delivered exceptional customer service, ensuring client satisfaction and retention, maintaining an over 90% client retention rate.
- Collaborated with team members to achieve monthly sales goals.
- Generated copious revenue over two years as a top earning sales associate in the southwest region.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Food Runner/ Busser
Enza's
Jacksonville, FL
04.2023 - 04.2025
- Assisted servers by providing support during peak hours, enhancing customer satisfaction.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Collaborated with kitchen staff to streamline food delivery processes and reduce wait times.
- Delivered food orders efficiently from kitchen to tables, ensuring timely service.
- Monitored inventory levels of supplies, ensuring availability for seamless operations.
Cashier/Customer Service
V Pizza
Jacksonville
05.2020 - 03.2023
- Served customers by taking their orders through the computers and sending them to kitchen staff.
- Helped customers to clearly understand the menu, while always being friendly, professional, and approachable.
- Helped bartenders and kitchen staff with stocking, and food and drink preparation.
- Transported dirty dishware to the kitchen, while helping dishwashers whenever possible.
- Performed various maintenance and sanitation duties.
Camp I am Special
Buddy
01.2017 - 01.2019
- Volunteered to help kids and adults with mental disabilities at overnight summer camp.
- Provided compassionate care and assistance to campers with disabilities, fostering a nurturing environment that enhanced their summer experience.
Education
Bachelor's degree - Finance
Florida State College of Jacksonville
Jacksonville06-2026
Associates - undefined
University of Florida
Gainesville, FL04-2022
High School Diploma - undefined
Bishop Snyder Catholic High School
01-2020
Skills
- Positive Attitude
- Hardworking
- Adaptive to Change
- Excel
- Team Collaboration
Timeline
Sales Associate
Aptive Environmental
04.2025 - 06.2026
Food Runner/ Busser
Enza's
04.2023 - 04.2025
Cashier/Customer Service
V Pizza
05.2020 - 03.2023
Camp I am Special
Buddy
01.2017 - 01.2019
Associates - undefined
University of Florida
High School Diploma - undefined
Bishop Snyder Catholic High School
Bachelor's degree - Finance
Florida State College of Jacksonville