Destinie Boltz
Wasilla,AK
Summary
Driven and dynamic Sales Associate with a proven track record at McDonald’s, enhancing customer satisfaction and loyalty through exceptional service and a positive attitude. Mastered multitasking in fast-paced environments, significantly boosting daily sales by effectively upselling menu items. Demonstrated expertise in safe food handling and a strong work ethic, fostering repeat business and positive referrals.
Overview
1
1
year of professional experience
Work History
Sales Associate
McDonald’s
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Increased daily sales by upselling menu items based on customer preferences.
Education
High School Diploma - Personal And Culinary Services
Houston High School
Wasilla, AK06.2034
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Strong Communication Skills
- Positive Attitude and Energy
- Fast-Paced Environment
- Team Oriented
- Safe Food Handling
- Cash Register Operation
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Interpersonal Skills
- Order taking accuracy
- Basic Mathematics
- Food assemblyf
- Menu Memorization
- Daily specials memorization
Type or edit your skills here
Timeline
Sales Associate
McDonald’s
07.2023 - Current
High School Diploma - Personal And Culinary Services
Houston High School