Alicia Louissaint
Highland Mills,NY
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
08.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Nyack, NY
09.2010 - 09.2017
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Identified issues, analyzed information, and provided solutions to problems
Gracepoint Fellowship Church
06.2015 - 07.2015
- Exhibited leadership in a group setting for young children
- Taught arts and crafts activities
- Made sure the children were kept in a safe environment while enjoying themselves
Education
Associate - Early Childhood Education
Orange County Community College
Middletown, NY05.2025
Regents Diploma -
Monroe-Woodbury High School
Central Valley, NY06.2021
Skills
- Focused and diligent employee
- Keen observer and critical thinker
- Great communication skills
- Adapts to new environments easily
- Quick learner
- Positive Customer Engagement
- Quick learner
- Positive Customer Engagement
- Quick learner
- Positive Customer Engagement
- Quick learner
- Positive Customer Engagement
- Quick learner
- Positive Customer Engagement
- Quick learner
- Positive Customer Engagement
Additional Information
Danielle Matos
Former Manger|American Eagle Outfitters| (845)801-3501| matos_danielle@outlook.com
Angelys Mangual
Former Manager|American Eagle Outfitters|(917)755-3474|
Timeline
Sales Associate
American Eagle Outfitters, Inc
08.2022 - 06.2023
Gracepoint Fellowship Church
06.2015 - 07.2015
Nyack, NY
09.2010 - 09.2017
Associate - Early Childhood Education
Orange County Community College
Regents Diploma -
Monroe-Woodbury High School
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