Joseph McMillan
Nashville,TN
Summary
I currently support industrial clients by solving problems, building relationships, and keeping operations running smoothly—while also driving sales. My role requires clear communication, staying organized under pressure, and delivering tailored solutions that meet each customer’s needs. I’m looking to build on this foundation by moving into a strategic client solutions role within industries like aerospace, defense, or advanced technology, where long-term relationship management and high-impact collaboration are key.
Overview
21
21
years of professional experience
Work History
Inside Sales Representative
Applied Industrial Technologies
01.2022 - Current
- Meet sales goals consistently, qualify new customer leads, generate new business relationships, and elevate company exposure.
- Use company pricing system to create quotes, complete customer sales, forward purchase orders, review estimates, and verify invoice accuracy.
- Conduct post sale follow up calls or emails to ensure customer satisfaction and gather valuable feedback.
- Participate in regular sales training sessions to stay up to date on industry trends and best practices.
- Conduct cold calls to generate new business leads.
- Work closely with outside sales account managers to coordinate efforts and share information on prospecting activities.
Private Security
Live Nation Entertainment
07.2022 - 10.2023
- Patrolled interior offices after business hours to confirm entries were locked and secure.
- Monitored CCTV feeds of building and grounds.
- Patrolled assigned areas on foot to ensure safety.
- Prepared daily reports following security events or breaches.
Campus Security Officer
Trevecca University
01.2017 - 02.2022
- Worked closely with local law enforcement to collect, review or transfer information on campus breaches.
- Monitored CCTV feeds of buildings and grounds.
- Answered calls and responded to inquiries at security office.
- Documenting concise, detailed reports on property damage, theft, presence of unauthorized persons, and unusual occurrences.
- Trained new security personnel on safety protocol, emergency response, and surveillance techniques.
Lead Youth Director
Gracepoint Nazarene Church
01.2015 - 07.2016
- Submitted reports to church elders, detailing ministry accomplishments and activities.
- Addressed financial and administrative issues by working closely with committees.
- Maintained positive relationships with parents and other staff modeling relationship-building skills and interactions.
- Helped church members obtain community support services, coordinate referrals, and program assistance.
Lead Transport Paramedic and Firefighter
Marion County Fire Rescue
08.2004 - 12.2014
- Delivered advanced life support using electrocardiograms (EKGs), external defibrillators, and bag valve mask resuscitators during emergency transport to local ER facilities.
- Kept vehicles in top condition with regular inspections, consistent maintenance, and repair requests.
- Coordinated safe and timely transport to medical facilities for continued care of acute and chronically ill patients.
- Performed emergency invasive interventions while delivering patients to facilities.
- Addressed hazardous situations to determine strategy for suppressing and extinguishing fires.
- Ventilated structures using forced entry techniques.
- Drove transports, fire trucks, and tankers safely during emergencies.
- Administered talks to children and community members about ways to prevent fires, escape dangerous situations and use fire extinguishers.
Education
Bachelor of Arts - Business Management
Trevecca Nazarene University
Associate of Science - Emergency Management
Central Florida College
Timeline
Private Security
Live Nation Entertainment
07.2022 - 10.2023
Inside Sales Representative
Applied Industrial Technologies
01.2022 - Current
Campus Security Officer
Trevecca University
01.2017 - 02.2022
Lead Youth Director
Gracepoint Nazarene Church
01.2015 - 07.2016
Lead Transport Paramedic and Firefighter
Marion County Fire Rescue
08.2004 - 12.2014
Bachelor of Arts - Business Management
Trevecca Nazarene University
Associate of Science - Emergency Management
Central Florida College
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