Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Mendoza

HOUSTON,TX

Summary

Dynamic Traveling Service Technician with a proven track record at Nordex, excelling in equipment installation and repair. Adept at diagnosing issues and providing exceptional customer service, ensuring peak machine performance. Strong attention to detail and adherence to safety protocols, consistently meeting project deadlines while maintaining high-quality standards.

Overview

10
10
years of professional experience

Work History

Traveling Service Technician

Nordex
08.2022 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Apprentice Electrician

Wolfenson Electric
09.2017 - 08.2022
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
  • Participated in after-hours emergency services, demonstrating dedication to customer satisfaction and prompt issue resolution.
  • Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.

Cashier

Kroger
09.2015 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Line Work

Texas State Technical College
Waco, TX
2017

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Flexible and adaptable
  • Power tool proficiency
  • OSHA requirements
  • Heavy lifting
  • Hand tool expertise
  • System installation
  • Equipment inspection
  • Technical support
  • Work documentation
  • Mechanical tools
  • Hand tools
  • Incident reporting
  • Equipment maintenance

Timeline

Traveling Service Technician

Nordex
08.2022 - Current

Apprentice Electrician

Wolfenson Electric
09.2017 - 08.2022

Cashier

Kroger
09.2015 - 08.2016

Line Work

Texas State Technical College

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Joseph Mendoza