JOSEPH MILLHOUSE
Senior Human Resource @ Target | Business Administrtion
Greater Kalamazoo Area
Summary
Dynamic Senior Human Resource Specialist with a proven track record at Target Corporation, excelling in employee relations and ADA accommodations. Expert in new hire orientation and retention strategies, achieving a remarkable 74% retention rate. Adept at coaching teams and leveraging data analytics to drive HR initiatives and enhance operational efficiency.
Overview
9
9
years of professional experience
13
13
Certification
Work History
Senior Human Resource Specialist
Target Corporation
Galesburg
12.2020 - Current
- Led full-cycle onboarding and orientation for new hires and HR colleagues across multiple shifts.
- Managed ADA accommodations by partnering with employees, providers, and leadership for timely resolutions.
- Coached and mentored HR team members to enhance leadership capabilities and promote professional growth.
- Collaborated cross-functionally with operations to align HR processes with evolving business needs.
- Worked with operations leadership to improve retention, achieving 74% retention in A1 Outbound.
- Resolved complex employee relations issues using an empathetic, solution-focused approach aligned with policy.
- Analyzed and reported HR data, including onboarding metrics and ADA cases to inform decision-making.
Owner & Sales Lead
BHills Property Care
Metro Detroit
01.2019 - 11.2020
- Founded and operated local landscaping and property care business serving residential clients.
- Built and maintained client relationships through direct outreach and referrals.
- Managed sales, proposals, estimates, and contracts to expand customer base.
- Oversaw project management, scheduling, and execution of landscape installations.
- Tracked business metrics, including profit margins and client retention rates.
Lead Barback
Harry’s Bar
Detroit
01.2018 - 11.2019
- Ensured efficient bar service and high customer satisfaction during peak hours.
- Collaborated with team members to maintain operational flow and uphold service standards.
Election Inspector
City of Warren
Warren
01.2016 - 01.2018
- Facilitated setup and logistics for polling stations during local and state elections.
- Assisted transition to electronic voting systems, ensuring accuracy in processes.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH08.2025
Skills
- HR leadership and employee relations
- ADA accommodation management
- New hire orientation and training
- Retention and engagement strategies
- Conflict resolution and coaching
- Sales and business development
- Customer relationship management
- Client acquisition and operational efficiency
- KPI tracking and time management
Certification
- Emergency Responder / Crisis situations
References
References available upon request.
Timeline
Senior Human Resource Specialist
Target Corporation
12.2020 - Current
Owner & Sales Lead
BHills Property Care
01.2019 - 11.2020
Lead Barback
Harry’s Bar
01.2018 - 11.2019
Election Inspector
City of Warren
01.2016 - 01.2018
Bachelor of Science - Business Administration
Southern New Hampshire University
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