Joseph Mobley
Port Orange,FL
Summary
Innovative Customer Sales Representative with proven performance in management, leadership and communication. Successful at generative revenue and maintaining long-term client relationships. Outstanding knowledge of customer service and modern negotiation tactics.
Overview
11
11
years of professional experience
Work History
Customer Sales Representative
R&M Renovations
02.2022 - Current
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained and managed customer files and databases.
- Contacted potential customers to capitalize on sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
Customer Service Sales Representative
Robert W. Edwards Builders Inc.
09.2019 - 02.2022
- Followed up with customers after completed sales to assess satisfaction and resolve any concerns.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Increased revenue with strategic upselling of products and services to existing customers.
Business Owner/Operator
Adam Mobley Horseshoeing
06.2013 - 09.2019
- Applied sound judgement when making decisions related to farriery services provided.
- Displayed effective communication skills when interacting with veterinarians, trainers, and owners about the care of their horses.
- Exhibited exceptional problem solving skills when faced with challenging situations while working with horses.
- Developed strong relationships with customers through providing excellent customer service.
- Successfully communicated with clients regarding their horse's health and advised them accordingly.
Skills
- Contract Negotiation
- Acquire New Business
- Relationship building
- Conflict Resolution
- Time Management
- Multitasking Strengths
- Verbal and Written Communication
- Attention to detail
- Goal-oriented mindset
Timeline
Customer Sales Representative
R&M Renovations
02.2022 - Current
Customer Service Sales Representative
Robert W. Edwards Builders Inc.
09.2019 - 02.2022
Business Owner/Operator
Adam Mobley Horseshoeing
06.2013 - 09.2019
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