Customer Account Specialist
TQL
- Mediated information between customers and service providers to ensure timely movement of supplies.
- Managed personal accounting and maintained a book of business in collaboration with partner.
- Resolved issues related to delays and damages by providing effective solutions and support.
- Communicated with carriers to assist with road-related issues, ensuring seamless logistics operations.
- Multitasked daily responsibilities to meet customer demands and maintain high satisfaction levels.