Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Joseph Montero

Phoenix,AZ

Summary

Thousands of hours of delivering world class hospitality to guest at two of the leading resorts in the world. Recognized for leadership, taking initiative and clear, direct communication style. Always looking to develop internally and always learn as much as much as humanly possible.

Overview

5
5
years of professional experience

Work History

Server

Omni Hotels & Resorts
Paradise Valley, AZ
12.2017 - 06.2022
  • Reliable and proven team leader with an optimistic approach.
  • Highest preforming poolside server in terms of revenue and guest satisfaction for the last three years.
  • In-depth understanding of poolside sales techniques to drive higher revenue per guest per hour.
  • Have personally mentored/ trained many of the best servers in town.
  • Frequently referenced by name by satisfied guest online and extensive spa member, fellow server and guest references available.
  • Awarded Omni Service Champion in 2019.

Server

The Sanctuary On Camelback
Paradise Valley, AZ
11.2020 - 07.2021
  • Delivered a world class luxury hospitality experience for the most exclusive cliental.
  • Displayed a mastery in vocabulary when serving and communicating with guest to deliver a comforting and informative experience.
  • Adapted and learned many different positions, and assisted wherever necessary including Bartending, In Room Dining, and Server Assisting.

Education

Maya Highschool
Phoenix, AZ
05.2018

Skills

  • Hospitality professional
  • In depth understanding of sales techniques
  • High-Volume Dining
  • Relaxed Under Pressure
  • Ability to recognize and solve problems in a diligent and effective manner
  • Bartending background

Languages

Spanish
Full Professional

Timeline

Server

The Sanctuary On Camelback
11.2020 - 07.2021

Server

Omni Hotels & Resorts
12.2017 - 06.2022

Maya Highschool

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Joseph Montero