STEVEN SCIACCITANO
Poughkeepsie,NY
Summary
Energetic professional seeking a challenging marketing position with a company that values a guest driven approach to hospitality. Exceptional oral and written communication skills, with superior problem-solving and critical-thinking skills. Ability to multitask and stay focused while maintaining a passion for high-quality food presentation. Detail-oriented and organized with the ability to listen attentively in chaotic situations and retain information with excellent memory and outstanding computer skills with knowledge of several POS systems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
The Shack Seafood & Oyster Bar
St. Thomas, St. Thomas
02.2024 - 08.2024
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
SERVER
Xanterra Parks & Resorts
Yellowstone National Park County (historical), WY
02.2023 - 09.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
AUDIO & GRAPHICS ASSISTANT
Office of Human Resources Development, Food and Drug Administration
Rockville, MD
05.2011 - 06.2016
- Analyzed and edited videos to enhance readability and impact on FDA programs.
Education
Bachelors of Science in Marketing -
University of North Carolina at Greensboro
Greensboro, NC05.2014
Business Major / College Prep -
Century High School
Sykesville, MD05.2010
Skills
- Problem Solver
- Attention to Detail
- Consumer Behaviorism
- Human Resources Management
- Tableside Service
- Social Marketing
- HTML & CSS & Javascript
- Search Engine Optimization
- Multitasking
- Budgeting & Decision Making
- Mobile Marketing & KPI Establishment
- Problem Solving Skills
- Customer Service Experience
- Thrives in Fast Paced Environment
- Committed Team Player
- Clear & Concise Verbal Communication
- High Energy Individual
- Ability to Multi-Task
- Hospitality Professional
- Conflict Resolution
Websites
Certification
- Letter of Accomplishment FDA, 2014
- TIPS Certified
References
- JAKI PAPAJAK, CHEF, Aramark, 503-515-5142
- JACOB TEW, EXECUTIVE CHEF, Aramark, 928-645-1040
- TIMOTHY SWEENEY, GENERAL MANAGER, Peppermill Steakhouse & Cocktails, 518-598-4528
- AVIOR ZYNDA, GENERAL MANAGER, Osaka Steakhouse, 443-487-1196
Timeline
Server
The Shack Seafood & Oyster Bar
02.2024 - 08.2024
SERVER
Xanterra Parks & Resorts
02.2023 - 09.2023
AUDIO & GRAPHICS ASSISTANT
Office of Human Resources Development, Food and Drug Administration
05.2011 - 06.2016
- Letter of Accomplishment FDA, 2014
- TIPS Certified
Bachelors of Science in Marketing -
University of North Carolina at Greensboro
Business Major / College Prep -
Century High School
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