Joseph Mowatt
Flower Mound,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
Work History
Dyno Manager
AER Precision Transmission
06.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Owner
RTM Contracting LLC
01.2018 - 11.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Co-Owner
Buckhead Builders LLC
05.2017 - 03.2019
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Inspected problem roofs to determine best repair procedures.
- Expanded knowledge of roofing materials, techniques, and cost effectiveness.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Insurance Adjuster
Fleming And Hall
06.2013 - 08.2015
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
Team Leader
US Army
06.2008 - 06.2012
- Organized special activities to build team cohesion and promote learning.
- Provided Combat training instruction to new soldiers to prepare for deployment
- .
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance, and explosives.
- Maintained secure communication systems to relay information to and from command teams.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Education
GED -
Milton Highschool
Alpharetta, GA05.2008
Skills
- Procedural Streamlining
- Managing Files and Records
- Verbal and Written Communication
- Coaching and Mentoring
- Complex Problem-Solving
- Follow-Up Calls
- Persuasive Negotiations
- Client Development and Retention
- Persuasive Techniques
- Quotas and Goals
Timeline
Dyno Manager
AER Precision Transmission
06.2022 - Current
Owner
RTM Contracting LLC
01.2018 - 11.2020
Co-Owner
Buckhead Builders LLC
05.2017 - 03.2019
Insurance Adjuster
Fleming And Hall
06.2013 - 08.2015
Team Leader
US Army
06.2008 - 06.2012
GED -
Milton Highschool
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