Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josie Oliver

Flower Mound,TX

Summary

Motivated to improve customer relations with a proven track record at Liberty Firearms Institute. Skilled in customer rapport and fast paced multi-tasking. I excelled in managing memberships and ensuring state/federal compliance. Committed to enhancing client experiences through effective communication and meticulous attention to detail. It is also important to me to foster strong and collaborative relationships with my team.

Overview

7
7
years of professional experience

Work History

Member Service Representative

Liberty Firearms Institute
01.2024 - 04.2025
  • Completed various opening and closing duties including building accessability, computer access, and set up for events and private parties.
  • Management of 58 available shooting lanes and range check-in for members and non-members.
  • Directed phone calls throughout facility.
  • Responsible for liability paperwork and required background checks for new patrons on the range.
  • Responsible for servicing new and existing range memberships including billing, member safes, and client management software.
  • Constant observation of building activity.

Realtor

Keller Williams
11.2021 - 08.2023
  • Coordinated transactions such as inspections, appraisals, and financing arrangements.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Wrote contracts fo purchase of properties.
  • Reliable and fast communication with clients.


Dental Assistant

Dr. Graham Egger, DDS
05.2018 - 03.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
  • Provided chairside assistance during examinations and procedures.
  • Managed inventory of dental supplies.
  • Utilized equipment, including intraoral cameras and digital radiography to assist the dentist in diagnostics.

Education

Dental Assisting

Bates Technical College
Tacoma, WA
05-2018

High School Diploma -

Wenatchee High School
Wenatchee, WA
06-2016

Skills

  • Customer service
  • Relationship building
  • Issue resolution
  • Member onboarding
  • Data entry
  • De-escalation techniques
  • Financial transactions

Timeline

Member Service Representative

Liberty Firearms Institute
01.2024 - 04.2025

Realtor

Keller Williams
11.2021 - 08.2023

Dental Assistant

Dr. Graham Egger, DDS
05.2018 - 03.2020

Dental Assisting

Bates Technical College

High School Diploma -

Wenatchee High School