Joseph Mpanga
Sons of Light Security Inc
Atlanta,GA
5
years of professional experience
Dedicated Security Officer with proven skills in incident reporting and conflict resolution. Committed to ensuring safety through vigilant monitoring and effective collaboration with law enforcement.
Work History
Security Officer
2 Years 1 Month- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards or breaches in security protocols.
- Responded promptly to incidents, providing assistance and resolving conflicts effectively.
- Collaborated with law enforcement during investigations, maintaining thorough documentation of events.
Retail Sales Associate
1 Year 6 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, maintaining cash accuracy.
- Managed inventory levels and restocked shelves to ensure product availability.
- Collaborated with team members to optimize store layout and merchandising strategies.
Delivery Associate
10 Months- Ensured timely delivery of packages while adhering to safety protocols and company policies.
- Navigated delivery routes effectively using company-provided GPS technology for optimal efficiency.
- Maintained accurate records of deliveries, addressing discrepancies proactively to enhance accountability.
- Assisted in training new associates on best practices for package handling and customer service standards.
Education
Associate of Science - Cyber Security
Skills
Report writing
Incident management
CCTV surveillance
Detail-oriented
CCTV monitoring
Surveillance techniques
Surveillance techniques
General security
Timeline
Security Officer
Sons of Light Security Inc
02.2024 - 03.2026Read More
Retail Sales Associate
International Grocery Market
07.2022 - 01.2024Read More
Delivery Associate
Amazon
06.2021 - 04.2022Read More
Georgia Piedmont Technical College
Associate of Science from Cyber Security
Read More