Joseph Mundy
Clayton,NC
Summary
Proven Barista and Baker with a track record of enhancing customer satisfaction through expert creation of beverages and baked goods at Starbucks and Dunkin Donuts & Baskin Robbins. Excels in beverage preparation and safe food handling, boosting sales through personalized service and product knowledge. Demonstrates strong retail management and interpersonal skills, ensuring high-quality customer experiences.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
05.2021 - 02.2024
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
Baker
Dunkin Donuts & Baskin Robbins
05.2016 - 12.2020
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Maintained accurate inventory of baking supplies and ingredients.
- Developed recipes for new products and improved existing recipes.
Education
No Degree - None
Cleveland High School
Clayton, NC06.2014
Skills
- Beverage Preparation
- Food Running
- Menu Memorization
- Table Bussing
- Opening and closing duties
- Espresso machine operation
- Coffee expertise
- Sales expertise
- Retail Management
- Order Taking
- Safe Food Handling
- Coffee machinery
reading
i mainly read non fiction and informative books
Timeline
Barista
Starbucks
05.2021 - 02.2024
Baker
Dunkin Donuts & Baskin Robbins
05.2016 - 12.2020
No Degree - None
Cleveland High School