Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Murgolo

Hazlet

Summary

Accomplished Senior Operations Manager with a proven track record at Target Corporation, enhancing operational efficiency and spearheading strategic planning initiatives. Expert in SQL, adept at leader development and skilled in leveraging data analytics for continuous improvement and fostering stakeholder communications.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work History

Senior Operations Manager

Target Corporation
12.2022 - Current
  • Piloted an initiative across the network to sort palletized freight to improve guest serviceability and reduce store opertation lead time by 85%
  • Leveraged reports created from my tenure as a Data Analyst to create cross functional recurring routines to minimize unproductive inventory and reduce store Out of Stocks by 25%
  • Lead internal problem solve to increase building inventory capacity by 20% to accommodate increased sales volume
  • Partnered with peers to plan for strategic long term staffing based upon productivity performance and retention trends to cover store volume forecast
  • Guided talent development of Operations Managers to capture leader opportunities in preparation for elevated roles
  • Lead an internal Volunteer Team which provided leaders with growth opportunities as well as broadened Target's community outreach
  • Communicated timelines and guided managers through operational problem solves to improve performance of intended KPI
  • Maintained relationships with stores teams to address concerns and create actions to mitigate further issues
  • Optimized trailer scheduling by 10% to drive transportation cost savings of ~$1.1M



Senior Supply Chain Data Analyst

Target Corporation
6 2021 - Current
  • Partner with corporate project managers, data engineers and product owners to connect local warehouse to relational databases for first time to allow for historical trend analysis
  • Lead and execute operational problem solves to...

○ Improve extra large freight productivity by 21%

○ Reduce staffed labor moves by 43%

○ Reduce aging trailers by 70%

  • Lead and managed operations team through newly adopted warehouse storage expansion project inclusive of 4 regional DC's. Further increased inventory management accuracy by 40%
  • Automate repetitive tasks carried out by various roles throughout warehouse through use of Visual Basic, reducing cycle time of each task at a minimum of 50%.
  • Partner with and maintain stakeholder relationships amongst warehouse operation leaders to ingest new and existing report requests & enhancements through complex SQL queries and an internal data visualization tool
  • Collaborate with senior leadership to align on standard of work adoption methods and report design to ensure ease of communication regarding given KPI
  • Train internal and external warehouse operation leaders on analytical tools such as Hive/Hadoop, Automation Portal, Excel and Greenfield (internal visualization tool)
  • Partner with warehouses across network to facilitate in automated report creation and increased data visibility

Supply Chain Business Analyst

Johnson & Johnson
08.2019 - 05.2021
  • Implemented, tested and trained users on web based visual solutions leading to inventory cost savings and efficient demand planning
  • Validate newly ingested JD Edwards and SAP data through use of SQL within Cloudera Hadoop environment to ensure reporting accuracy.
  • Lead discussions amongst BI and engineering teams to prioritize, schedule and execute business requirements through JIRA
  • Communicate with business partners to incorporate user feedback and desired enhancements
  • Mentor incoming interns in their role as Tableau Business Analyst.

Statistics Adjunct Professor

CUNY College Of Staten Island
08.2018 - 02.2020
  • Demonstrated applied data analysis techniques using Excel
  • Researched, prepared and presented detailed lectures and created exams
  • Offered weekly office-hours to support students through open feedback and communication

Education

CUNY Hunter College, M.S in Applied Statistics
08.2018 - Current

CUNY College of Staten Island, B.S Mathematics Cum Laude
08.2014 - 05.2018

Skills

    Leader Development

    Continuous Improvement

    Strategic Planning

    Operational Excellence

    SQL

    Project Management

    Stakeholder Communications

    Cross functional leadership

Timeline

Senior Operations Manager

Target Corporation
12.2022 - Current

Supply Chain Business Analyst

Johnson & Johnson
08.2019 - 05.2021

Statistics Adjunct Professor

CUNY College Of Staten Island
08.2018 - 02.2020

CUNY Hunter College, M.S in Applied Statistics
08.2018 - Current

CUNY College of Staten Island, B.S Mathematics Cum Laude
08.2014 - 05.2018

Senior Supply Chain Data Analyst

Target Corporation
6 2021 - Current
Joseph Murgolo