JOSEPH MURPHY

• • Delivered food and retail orders across New York City using navigation tools and route planning.
• • Maintained strong customer service and delivery performance ratings.
• • Demonstrated safe driving practices and time management while working independently.

Operated commercial motor coach buses transporting passengers between Newark Liberty International Airport, Manhattan, and surrounding transportation hubs.

• Safely transported large volumes of passengers including commuters, airline travelers, and tourists.

• Navigated congested highways, tunnels, airport roadways, and city streets while maintaining strict safety procedures.

• Assisted passengers with luggage, boarding, and general travel information.

• Ensured passengers were transported to the correct airport terminals and designated stops.

• Conducted detailed pre-trip and post-trip vehicle inspections to ensure safe operating conditions.

• Maintained compliance with Department of Transportation regulations and company safety policies.

• Communicated with dispatch regarding delays, route conditions, and mechanical concerns.

• Managed passenger boarding procedures during high-volume service periods.

• Represented the company professionally while interacting with domestic and international travelers.

• Demonstrated defensive driving skills and strong situational awareness in busy traffic environments.

Operated public transit buses across designated city routes while maintaining high safety standards and providing reliable transportation to the public.

• Transported passengers safely through congested city streets while following traffic laws and transit regulations.

• Conducted required pre-trip and post-trip vehicle inspections.

• Assisted passengers including elderly individuals and riders requiring ADA accessibility support.

• Monitored onboard passenger activity and maintained a safe environment.

• Managed fare systems and maintained route documentation.

• Responded professionally to service disruptions, delays, and passenger concerns.

• Sorted and organized large volumes of mail and parcels for efficient route delivery.

• Delivered mail along designated routes while maintaining federal postal standards and delivery timelines.

• Collected outgoing mail and ensured proper documentation.

• Maintained strong reliability, organization, and time management. • Assisted customers with postal questions and delivery inquiries.

• Assisted drivers with residential and commercial package deliveries.

• Used handheld scanning systems to track packages and confirm successful deliveries.

• Organized packages within delivery vehicles to ensure efficient routes.

• Transferred internally from the FedEx Ground Brooklyn facility based on operational needs and reliability.

• Greeted and welcomed guests while maintaining a professional and friendly first impression in a high-volume restaurant environment.
• Managed guest seating, waitlists, and table organization to maintain efficient service flow.
• Assisted servers and bartenders with maintaining cleanliness and organization throughout the dining and bar areas.
• Cleaned and polished glassware, utensils, and table settings to meet restaurant presentation standards.
• Helped bus tables, reset dining areas, and prepare tables for incoming guests.
• Supported bar operations by stocking glassware, napkins, garnishes, and other bar supplies.
• Restocked service stations with utensils, plates, cups, and other necessary items during service hours.
• Maintained organization by returning items to proper storage areas and keeping workstations clean.
• Provided strong customer service by answering questions, assisting with guest needs, and ensuring a positive dining experience.
• Communicated effectively with kitchen staff, servers, and management to keep service running smoothly.
• Assisted with maintaining cleanliness and presentation standards across the restaurant.