Joseph Murphy
United Wholesale Mortgage
Detroit,United States
5
Years of experience
Results-driven Operations Specialist with strong analytical skills and strategic planning expertise. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning. Technical know how, unity and sales abilities which support and drive the substantial growth of a work place.
Work History
Operations Specialist
9 Months- Coordinated with team members to streamline operations, enhancing workflow efficiency.
- Maintained up-to-date knowledge of industry regulations and company policies to ensure adherence.
- Established partnerships with clients and third parties, contributing to achievement of organizational objectives.
- Created, saved and shared documents for internal team and clients.
- Evaluated loan documentation for compliance with underwriting guidelines.
- Managed multiple loan files simultaneously under tight deadlines.
Sales Associate
1 Year 1 Month- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
GED
Skills
Problem solving
Document Management
Compliance evaluation
Problem solving
Process Improvement
POS System Operation
Inventory Management
Timeline
Operations Specialist
United Wholesale Mortgage
09.2025 - 06.2026Read More
Sales Associate
Journeys Kidz
09.2021 - 10.2022Read More
GEDTS
GED
Read More