Joseph Namba
San Jose,United States
Summary
I am currently pursuing a bachelors degree at San Jose State University. As I have majored in Sociology, I have obtained ethical research skills and perspectives that pertain to social science and many other industries. I recently declared a minor in Business Management to confidently acknowledge the importance of ethics, finance, and organizational structure. Thankfully, I am on track to graduate while currently holding a modest GPA of 3.3, and I intend to complete my BA by Spring of 2025. I am eager to network and provide my qualitative social skills in exchange for work experience acquainted with customer success, human resources, or sales. Thank you for taking the time to look over my resumé! Hope to talk with you soon.
Overview
1
1
year of professional experience
Work History
TABS Counselor
Alum Rock Counseling Center
San Jose, CA
02.2024 - Current
- Provided guidance and support to at-risk youth by doing assessments, developing individualized action plans, and managing case plans.
- Facilitated workshops on topics such as communication, goal setting, and decision making.
- Engaged in one-on-one mentoring sessions with at-risk youth to foster positive relationships.
- Assisted at-risk youth in identifying and addressing areas of need, including educational achievement and social development.
- Encouraged open dialogue between mentor and mentee about personal experiences, feelings, and emotions.
- Organized group activities to promote team building among the mentees.
- Maintained detailed records of interactions with each mentee for documentation purposes in an EHR.
- Supported the overall well-being of at-risk youth through advocacy efforts in the community.
- Collaborated with school staff members to ensure academic success of mentees.
Sales Representative
Awaytravel
San Jose, CA
04.2023 - Current
- Can immediately narrow down the line of products that are tailored to customer needs with factors include sizing, domestic or international travel, customer loyalty
- Key Performance Indicators (tracking metrics): Units Per Transaction, Average Order Value, Conversion Rate, Customer Satisfaction
- Enthusiastic attitude with every customer interaction
- Creative Sales Pitching
- Problem Solving/Conflict Management
Education
Bachelor of Arts - Sociology, Emphasis In Community Change
San Jose State University
San Jose, CA05-2025
Associate of Arts - Behavioral Sciences
San Jose City College
San Jose, CA12-2022
Associate of Arts - Sociology
San Jose City College
San Jose, CA12-2022
Skills
- Interviewing techniques
- Analytical Skills
- Project Management
- Organizational Skills
- Team Collaboration
- Research
Timeline
TABS Counselor
Alum Rock Counseling Center
02.2024 - Current
Sales Representative
Awaytravel
04.2023 - Current
Bachelor of Arts - Sociology, Emphasis In Community Change
San Jose State University
Associate of Arts - Behavioral Sciences
San Jose City College
Associate of Arts - Sociology
San Jose City College
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