Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joseph Nevill

Cogan Station,PA

Summary

Seasoned Presale Account Manager and Commercial Delivery Driver at Pepsi Beverages, adept in market forecasting and relationship management. Excelled in maximizing profitability through strategic negotiations and fostering client loyalty with exceptional service. Proven track record in driving growth and improving team performance by leveraging sales tactics and effective communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Presale Account Manager

Pepsi Beverages
Williamsport, PA
03.2016 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Negotiated contracts with clients to maximize profitabilit
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
  • Presented product features and advantages to potential customers during sales meetings.
  • Solicited feedback from customers on their experience with products or services.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Addressed customer questions and concerns regarding products and services.
  • Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.

Commericial Delivery Driver/Conventional Sales

Pepsi Beverages
Williamsport, PA
01.2012 - 03.2016
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Education

High School Diploma -

Williamsport Area High School
Williamsport, PA
06-1992

Skills

  • Market forecasting
  • Campaign execution
  • Lead prospecting
  • Trend forecasting
  • Relationship building and management
  • Advertising
  • Client meetings
  • Compliance requirements
  • Excellent communication skills
  • Payment collecting
  • Client rapport
  • Sales negotiations
  • Upselling
  • Internet savvy
  • Collaborating with designers
  • Sales tactics

Accomplishments

  • First Presale manager to test pilot Savvy Application. Working one on one with the application development team.
  • Gold Star Employee

Certification

  • Commercial Drivers License Class A, Air brake endorsement

Timeline

Presale Account Manager

Pepsi Beverages
03.2016 - Current

Commericial Delivery Driver/Conventional Sales

Pepsi Beverages
01.2012 - 03.2016

High School Diploma -

Williamsport Area High School

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Joseph Nevill