Accomplished Store Manager with over 10 years of progressive leadership experience in luxury fashion retail. Proven track record in driving sales performance, coaching high-performing teams, and delivering elevated client experiences. Adept at operational excellence, client development, and maintaining brand integrity. Passionate about developing talent and fostering a culture of service, results, and collaboration.
Work History
Assistant Store Manager
10 Months
Bottega Veneta | 08.2025 - Current
Led daily store operations, ensuring compliance with company policies and standards.
Trained and mentored team members to enhance customer experience and increase repeat business.
Analyzed sales data daily to identify trends and drive strategies for increased revenue.
Supervised and evaluated staff to help improve skills and achieve daily objectives.
Coordinated staff schedules to maximize coverage during peak hours and improve service efficiency.
Store Manager
3 Years 3 Months
MCM Worldwide | 05.2022 - 08.2025
Led team in achieving sales targets through effective training and mentorship.
Exceeded sales targets and KPIs consistently through strategic coaching and team development
Cultivated a loyal client base through outreach, CRM, and personalized service
Elevated the customer journey by implementing brand-aligned service experiences
Fostered a culture of team selling and accountability for store success
Assistant Store Manager
9 Months
MCM Worldwide | 08.2021 - 05.2022
Supported the Store Manager in daily operations, team coaching, and performance evaluations
Conducted product knowledge and sales technique trainings
Increased store profitability by 10% through effective inventory management and strategic upselling techniques
Sales Supervisor
3 Years 2 Months
MCM Worldwide | 06.2018 - 08.2021
Improved team proficiency by mentoring 8 members on customer service and brand standards
Increased store sales by 40% by enhancing visual merchandising and meeting sales targets successfully
Sales Supervisor/Operations Manager
3 Years 8 Months
Burberry | 10.2014 - 06.2018
Managed a team of 12-16 sales and cashier associates in a high-volume luxury store
Delivered training on seasonal fashion trends and styling to enhance upselling techniques
Tracked KPIs and held team accountable for clienteling, sales conversion, and goal execution
Oversaw daily operations, maintaining high standards of visual merchandising and store presentation consistency.