- Outdoor Recreation
- Playing Sports
- Camping
Joseph Ogwo
Houston,Texas
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Professional safety specialist prepared to elevate workplace safety standards. Skilled in risk assessment, hazard prevention, and regulatory compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication in high-stress environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Safety Officer
Amazon
07.2025 - Current
- Conducted regular safety audits to identify and mitigate workplace hazards.
- Developed and implemented safety training programs for new employees.
- Monitored compliance with OSHA regulations and company safety policies.
- Collaborated with management to improve safety protocols and procedures.
Service Writer
Walmart
07.2025 - 08.2025
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Coordinated service appointments, ensuring timely completion of vehicle repairs and maintenance.
- Processed warranty claims efficiently, adhering to company policies and guidelines.
- Trained new staff on service department procedures, fostering a collaborative work environment.
Technician
McKesson
03.2025 - 07.2025
- Operated and maintained automated dispensing systems to ensure accurate medication distribution.
- Collaborated with cross-functional teams to streamline inventory management processes.
- Conducted routine quality checks on medical supplies and equipment for compliance and safety.
- Trained new technicians on operational procedures and best practices for efficiency.
IT Specialist
FONT IT
08.2020 - 08.2024
- Developed and implemented IT policies to enhance data security and compliance measures.
- Provided technical support for network infrastructure, improving connectivity and performance reliability.
- Troubleshot and resolved hardware and software issues for end-users, enhancing operational efficiency.
- Managed system upgrades and installations, ensuring minimal disruption to business operations.
Logistics Executive Team Leader
Emerald Group
01.2014 - 10.2020
- Increased efficiency by developing cost-effective rates and reducing order processing costs.
- Directed shipping and receiving of wide range of products daily.
- Used [Software] to coordinate and monitor outgoing and inbound deliveries.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
Education
Bachelor of Science - Business Administration
Caleb University of Technology Yola
Yola09-2021
Bachelor of Science - Technology Management
Federal University of Technology
Yola09-2013
Skills
- Logistics analysis
- Sourcing and procurement
- Demand forecasting
- Cost reduction
- Distribution management
- Safety training
- Workplace safety
- Problem-solving skills
- IT risk management
- IT troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Cisco certified Networking Associate (CCNA)
Interests
Timeline
Safety Officer
Amazon
07.2025 - Current
Service Writer
Walmart
07.2025 - 08.2025
Technician
McKesson
03.2025 - 07.2025
IT Specialist
FONT IT
08.2020 - 08.2024
Logistics Executive Team Leader
Emerald Group
01.2014 - 10.2020
Bachelor of Science - Business Administration
Caleb University of Technology Yola
Bachelor of Science - Technology Management
Federal University of Technology