Joseph Ortiz
West Babylon,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Imaging Center Manager
Lenox Hill Radiology & Medical Imaging Associates P.C.
Levittown, NY
08.2021 - Current
- Developed, implemented, and managed center's budget.
- Established customer service standards for the center and monitored performance of staff against those standards.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
Office Manager
Zwanger Pesiri
Lindenhurst, NY
02.2017 - 08.2021
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Phone Support
Flextronics
Islandia, NY
01.2016 - 02.2017
- Helped customer repair service through effective phone support.
- Provided customer service through live chat, email, and phone support.
- Diagnosed hardware and software problems via remote access or phone support services.
- Provided technical support to end-users via telephone or in-person visits.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06-2008
Some College (No Degree) - Liberal Arts And General Studies
Suffolk County Community College
Brentwood Skills
- Team Supervision
- Facility Management
- Operations Management
- Staff hiring
- Staff Development
- Compliance Monitoring
Timeline
Imaging Center Manager
Lenox Hill Radiology & Medical Imaging Associates P.C.
08.2021 - Current
Office Manager
Zwanger Pesiri
02.2017 - 08.2021
Phone Support
Flextronics
01.2016 - 02.2017
High School Diploma -
Brentwood High School
Some College (No Degree) - Liberal Arts And General Studies
Suffolk County Community College
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