Joseph P. Armstrong
Administrative Laboratory Director
Summary
Progressive Laboratory Director focused on data analysis, continuous improvement, and fiscal performance of laboratory operations. Proven to identify opportunities for improvement, develop effective strategies, and implement laboratory procedures to streamline processes. Deliver sustainable results through comprehensive scientific knowledge, research and analytical skills. Communicate with individuals at all levels of an organization and foster an environment of team collaboration. Proficient in Quality Management Systems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Laboratory Director
West Hospital – HCA Florida Healthcare
02.2023 - 01.2024
- Prepared Lab for Joint Commission
- Interviewed new candidates for the laboratory
- Requested new equipment for the laboratory
- Administration and management of laboratory, daily
- Prepared payroll on daily basis
- Management of three (3) emergency clinics’ laboratories
Interim System Laboratory Director, 129 FTE
North Arizona Health System
Flagstaff, Sedona, Cottonwood, AZ
07.2022 - 11.2022
- Administration and Management of all three hospital laboratories
- Monitored productivity, lab metrics, and staffing
- Interviewed new lab candidates
- Established goals for lab staff, approved merit rises
- Prepared lab for CAP and CLIA surveys
Interim Laboratory Director
Lake Regional Health System
Osage Beach, MO
03.2022 - 05.2022
- Prepared Lab for Joint Commission
- Interviewed new candidates for the laboratory
- Requested new equipment for the laboratory
- Administration and management of laboratory, daily
Interim Laboratory Director
Riverview Regional Medical Center
Gadsden, Alabama
11.2021 - 01.2022
- Prepared Laboratory for Joint Commission survey (December 2021)
- Interviewed new candidates for the laboratory
- Requested new equipment for the laboratory
- Administration and management of Lab, daily
Interim Laboratory Director
Raleigh General Hospital
Beckley, West Virginia
04.2021 - 07.2021
- Administration and Management of all departments.
- Prepared lab for Joint Commission survey
Interim Laboratory Director
Grand River Health District
Rifle, Colorado
11.2020 - 02.2021
- Administration and management of all Laboratory Department.
- Reorganized policies and procedures both written and on the internet.
Manager, Blood Bank/ Donor Services, Therapeutic Apheresis, HLA Laboratory, Cellular Therapy Processing Laboratory (Stem Cell Lab)
Ochsner Health
New Orleans, LA
04.2019 - 10.2020
- Daily management and administration of said departments.
- Coordinate development of annual budget and regularly monitor budget compliance
- Ensure consistent compliance with all regulatory mandates
- Manage employee growth and development through coaching, counseling and corrective actions
- Participate in and encourage the active participation in the department’s improvement initiatives
- Monitor FTE variances, overtime, and finances.
Administrative Laboratory Director
Mimbres Memorial Hospital
Deming, NM
05.2017 - 03.2019
- Orchestrate daily operations affecting bottom-line factors of a high-volume laboratory including staffing and scheduling, procedural design and implementation, employee training and development, and inventory management.
- Ensure compliance with clinical and regulatory guidelines.
- Manage a complex laboratory budget and oversee all factors associated with financial performance.
- Update and order new laboratory equipment to improve efficiency.
- Prepare laboratory for Joint Commission inspections.
- Develop and implement additional procedures to the lab menu to improve growth initiatives.
- Foster a collaborative environment of teamwork and strong employee morale.
Interim Administrative Lab Director
Mimbres Memorial Hospital
Deming, NM
01.2017 - 04.2017
- Administered daily scientific and technical operations in a laboratory environment.
- Analyzed data, developed reports, supervised staff, and delegated tasks.
- Delivered exemplary customer service to answer questions and quickly resolve problems.
- Ensured compliance with all local/state/federal agencies and guidelines.
- Successfully prepared laboratory to ensure compliance with Joint Commission inspection.
- Updated outdated equipment to improve efficiency and patient satisfaction.
Interim Laboratory Director
Paris Regional Medical Center
Paris, TX
06.2016 - 08.2016
- Facilitated and directed daily operations of a high-volume clinical laboratory.
- Successfully prepared laboratory to ensure compliance with CAP inspection.
- Executed new in-house testing to reduce laboratory costs by approximately $36K per year.
Manager
University Health Transfusion/Blood Bank Services
San Antonio, TX
02.2015 - 12.2015
- Maintained comprehensive knowledge of Quality Management System to oversee daily operations.
- Directed the Proficiency Testing Program to assess laboratory technologists on technical proficiency.
- Developed and monitored budget and lab expenditures.
- Served as Subject Matter Expert (SME) for the operation and maintenance of Blood Bank Analyzer, Tango.
Administrative Laboratory Director & Director Respiratory
Community Health Services (CHS), Laboratory and Respiratory Department
Lufkin, TX
02.2013 - 12.2014
- Administered the daily operations of a clinical laboratory and respiratory department.
- Oversaw preparation for laboratory inspections to ensure compliance with all applicable rules and regulations.
- Developed, implemented, and managed a complex lab budget and expenditures.
- Coached and mentored lab technologists.
- Developed strategy to increase lab efficiency by 30%.
- Added 24 new lab tests to the menu to enhance growth and patient satisfaction.
- Transfer from Abilene Regional Hospital
Administrative Director Clinical Laboratory
Abilene Regional Medical Center, Abilene, TX Community Health Services (CHS)
Abilene, TX
02.2010 - 02.2013
- Trained and developed laboratory team members, coached team on compliance measures.
- Created improved workflow and oversaw quality performance.
- Oversaw factors affecting financial performance.
- Implemented cross-functional departmental activities to improve employee relations and team building / team collaboration initiatives.
Administrative Laboratory Director
Nemaha Valley Community Hospital
Seneca, KS
01.2007 - 02.2010
- Successfully prepared laboratory for COLA inspections.
- Seamlessly directed multiple laboratory departments.
- Designed and established a new laboratory and managed the ordering of lab supplies and equipment.
- Created strategy to increase lab efficiency by 25% by adding innovative tests and equipment.
- Earlier Experience: Otto Kaiser Memorial Hospital - Medical Laboratory Technology; US Army – Medical Technologist, fourteen (14) years
Education
Master of Arts - Public Administration
Webster University
St. Louis, MOBachelor of Management - Health Care
Park University
Parkville, MOSkills
Procedural Development
Budgeting & Forecasting
Attention to Detail
Reporting & Documentation
Lab Inspection Preparation
Lab Operations
Complex Problem-Solving
Laboratory Techniques
Team Leadership
Solid Technical Acumen
Analytical Reasoningp
Strong Research Skills
Certification
COLA Laboratory Director Program
Affiliations
- American Medical Technologist Association, AMT (MT) # 204577
- Florida Supervisor License # SU 48600
- Advanced Blood Bank Course (US ARMY)
- Health Education Welfare HEW (MT)
- Clinical Laboratory Managers Association, CLMA # 67801
- American Association of Blood Banks (AABB)
Timeline
Administrative Laboratory Director
West Hospital – HCA Florida Healthcare
02.2023 - 01.2024
Interim System Laboratory Director, 129 FTE
North Arizona Health System
07.2022 - 11.2022
Interim Laboratory Director
Lake Regional Health System
03.2022 - 05.2022
Interim Laboratory Director
Riverview Regional Medical Center
11.2021 - 01.2022
Interim Laboratory Director
Raleigh General Hospital
04.2021 - 07.2021
Interim Laboratory Director
Grand River Health District
11.2020 - 02.2021
Manager, Blood Bank/ Donor Services, Therapeutic Apheresis, HLA Laboratory, Cellular Therapy Processing Laboratory (Stem Cell Lab)
Ochsner Health
04.2019 - 10.2020
Administrative Laboratory Director
Mimbres Memorial Hospital
05.2017 - 03.2019
Interim Administrative Lab Director
Mimbres Memorial Hospital
01.2017 - 04.2017
Interim Laboratory Director
Paris Regional Medical Center
06.2016 - 08.2016
Manager
University Health Transfusion/Blood Bank Services
02.2015 - 12.2015
Administrative Laboratory Director & Director Respiratory
Community Health Services (CHS), Laboratory and Respiratory Department
02.2013 - 12.2014
Administrative Director Clinical Laboratory
Abilene Regional Medical Center, Abilene, TX Community Health Services (CHS)
02.2010 - 02.2013
Administrative Laboratory Director
Nemaha Valley Community Hospital
01.2007 - 02.2010
Master of Arts - Public Administration
Webster University
Bachelor of Management - Health Care
Park University