Summary
Overview
Work History
Education
Skills
Additionalinformation - Status
Personal Information
Certification
Timeline
Generic

Joseph-Paul (Jp) Ferrante

Burbank,CA

Summary

Enthusiastic and outgoing employee with extensive background operating cash registers, food preperation, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Food Prep/Cleanup/Server

Pinkberry
Burbank, USA
07.2024 - Current
  • Customer Service: Greet customers, take orders, and provide information about menu items and promotions
  • Food Preparation: Prepare and serve frozen yogurt and toppings according to company standards
  • Cleanliness and Sanitation: Maintain a clean and organized work area, including regular cleaning of equipment and surfaces
  • Cash Handling: Process transactions accurately, handle cash, and operate the point-of-sale system
  • Inventory Management: Assist in stocking supplies and monitoring inventory levels
  • Team Collaboration: Work collaboratively with team members to ensure efficient service and a positive work environment
  • Adherence to Policies: Follow company policies and procedures regarding food safety, health regulations, and customer service
  • Problem Solving: Address customer concerns or complaints professionally and promptly

Medical Back Office Assistant

Pasadena Podiatry Group
Pasadena, USA
05.2020 - 07.2021
  • Scheduled patient appointments, coordinated with patients to find suitable appointment times, and managed the appointment calendar efficiently
  • Documented patient information accurately and maintained organized patient records
  • Assisted physicians and nurses with various medical procedures and examinations
  • Provided front desk assistance, including greeting patients, answering inquiries, and managing patient check-ins
  • Offered patient assistance, addressing their concerns, and ensuring their comfort during visits
  • Managed phone services, including answering calls, taking messages, and providing information to callers promptly

Education

High School Diploma -

John Burroughs High School
Burbank, CA
01.2024

Skills

  • Fast-paced environment
  • Cash Handling
  • Customer Assistance
  • Cash Register Operation
  • Issue Resolution
  • Inventory Management
  • Cleaning and sanitizing
  • Online order preparation

Additionalinformation - Status

Freshly Graduated

Personal Information

Age: 18

Certification

  • Food Handlers Certificate

Timeline

Cashier/Food Prep/Cleanup/Server

Pinkberry
07.2024 - Current

Medical Back Office Assistant

Pasadena Podiatry Group
05.2020 - 07.2021

High School Diploma -

John Burroughs High School

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