Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic

ADAM JALAL

Tinley Park,IL

Summary

Dynamic and results-driven professional with a strong background in customer service at Pita Pita. Adept at thriving in fast-paced environments, I excel in cross-functional teamwork and possess expertise in food safety standards. Recognized for enhancing guest experiences and effectively promoting menu highlights, I bring a high-energy attitude to every role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Prep and Server

Pita Pita
Orland Park, Illinois
05.2025 - Current
  • Provided exceptional customer service in a fast-paced Mediterranean restaurant.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Engaged with guests to promote daily specials and menu highlights effectively.

Usher

Marcus Theatres
Orland Park, Illinois
12.2024 - 05.2025
  • Guided guests to their seats in a friendly and efficient manner.
  • Assisted with crowd management during peak showtimes for safety.
  • Provided information about movie times and theater amenities to patrons.
  • Monitored cleanliness of auditorium and lobby areas for guest comfort.
  • Handled ticketing issues and resolved customer inquiries promptly.
  • Verified tickets for entry into the venue.

Car Wash Attendant

VODA EXPRESS CARWASH
Tinley Park, IL
05.2024 - 10.2024
  • Managed workload through effective organizational skills to ensure timely task completion.
  • Cultivated strong relationships with co-workers and management for enhanced collaboration.
  • Followed established guidelines to achieve maximum regulatory compliance.
  • Exercised sound judgment to resolve problems efficiently.
  • Collaborated with diverse teams to address challenges and develop solutions.
  • Polished glass windshields, mirrors, and chrome accessories to maintain high standards.
  • Inspected work quality and corrected errors to exceed customer expectations.
  • Operated car wash machinery, adhering to safety protocols and ensuring proper function.

SALESASSOCIATE, CHAMPS
ORLAND PARK, IL
03.2024 - 08.2024
  • Supported cashiers and customers to locate products, confirm prices, and replenish stock
  • Used POS system to scan customer purchases, calculate prices and process transactions
  • Helped customers quickly navigate store and locate items
  • Completed merchandise floor set according to visual standards and directives
  • Processed merchandise returns and exchanges under company guidelines
  • Asked open-ended questions to identify customers' needs.

CUSTOMERSERVICE, Spirit Halloween Store
Orland Park, IL
10.2023 - 11.2023
  • Completed day-to-day duties accurately and efficiently
  • Answered calls to assist with customer questions and concerns
  • Identified needs of customers promptly and efficiently
  • Promoted high customer satisfaction by resolving problems with
  • PERSONAL

Patio Restaurant
Orland Park, IL
02.2023 - 08.2023
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
  • Cleaned tables and chairs to prepare dining area for next customers
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
  • Greeted customers, answered questions, and recommended specials to increase profits
  • Trained new employees to perform duties
  • Calculated charges issued table checks and collected payments from customers
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Stocked service areas with supplies such as napkins, utensils, condiments, glassware
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options

Education

Undecided

Moraine Valley Community College
Palos Hills, IL
05-2027

High School Diploma -

HIGHSCHOOLAMOS ALONZO STAGG HIGHSCHOOL
Palos Hills, IL
05.2025

Skills

  • Customer Service
  • Understanding Customer
  • Needs
  • Calm Under Pressure
  • Customer Service Excellence
  • Credit Card Payment
  • Processing
  • High-Energy Attitude
  • Sales Transactions
  • Food Assembly
  • Food and Safety Standards
  • Cash Handling Experience
  • Food Handling Standards
  • Cross-Functional Teamwork
  • Food and Beverage Pairing
  • Cleaning and Sanitation
  • Fast-Paced Environment

Languages

  • English
  • Arabic

Certification

  • Certified ServSafe

Languages

Arabic
Elementary

Timeline

Food Prep and Server

Pita Pita
05.2025 - Current

Usher

Marcus Theatres
12.2024 - 05.2025

Car Wash Attendant

VODA EXPRESS CARWASH
05.2024 - 10.2024

SALESASSOCIATE, CHAMPS
03.2024 - 08.2024

CUSTOMERSERVICE, Spirit Halloween Store
10.2023 - 11.2023

Patio Restaurant
02.2023 - 08.2023

Undecided

Moraine Valley Community College

High School Diploma -

HIGHSCHOOLAMOS ALONZO STAGG HIGHSCHOOL

Similar Profiles

  • Isabel Gomez

    Isabel GomezIsabel Gomez

    General Manager /Senior Corporate Trainer at Pita Pita Mediterreanean GrillGeneral Manager /Senior Corporate Trainer at Pita Pita Mediterreanean Grill

  • Lara Adas

    Lara AdasLara Adas

    Cashier at Pita Pita Mediterranean GrillCashier at Pita Pita Mediterranean Grill

  • Angelica Castro

    Angelica CastroAngelica Castro

    Assistant Manager at Pita Pita Mediterranean GrillAssistant Manager at Pita Pita Mediterranean Grill

  • Brian McGuffage

    Brian McGuffageBrian McGuffage

    Journeyman Electrician at IBEW Local 134Journeyman Electrician at IBEW Local 134

  • LaMichael DEAN

    LaMichael DEANLaMichael DEAN

    Assistant Director of Operations at IMR Sports Performance InstitituteAssistant Director of Operations at IMR Sports Performance Instititute

CREATE PROFILE
ADAM JALAL