Joseph Pearlstein
Commerce,MI
Summary
Proven Manager at The Bottle Shop, adept in business operations management and customer service excellence. Excelled in fostering team collaboration, enhancing customer satisfaction, and implementing effective loss prevention strategies. Skilled in Microsoft Office, ensuring efficient, high-quality service delivery and maintaining professional standards.
Overview
5
5
years of professional experience
Work History
Manager
The Bottle Shop (Closed)
04.2017 - 02.2022
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opening/Closing responsibilities
- Retail loss prevention
- Serviced 100+ customers daily
Education
Bachelor of Business Administration - General Business
Walsh College of Accountancy And Business Administration
Troy, MI06.2024
Skills
Customer Service
Teamwork and Collaboration
Clear Communication
Business operations management
Microsoft Office proficient
Timeline
Manager
The Bottle Shop (Closed)
04.2017 - 02.2022
Bachelor of Business Administration - General Business
Walsh College of Accountancy And Business Administration