Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Peck

Portland,OR

Summary

I am a people-first leader focused on team success and cultivating a supportive culture. I am committed to investing in our team to enhance performance and customer experience. I believe the strongest teams are built when people feel valued, supported, and empowered. My goal is to not only grow the business but to strengthen the culture behind it.

Overview

1
1
Certification
23
23
years of professional experience

Work History

Service Manager

Orkin Pest Control
Portland, OR
04.2024 - Current
  • Achieved over 25 percent increase in PRO sales performance annually.
  • aligned service-oriented mindset with proactive sales approach to drive pro sales growth.
  • Improved net promoter scores by implementing targeted initiatives in the region and branch.

Route Manager

Orkin Pest Control
Portland, Oregon
10.2019 - 04.2024
  • Managed and serviced residential and commercial properties to enhance client satisfaction.
  • Certified field trainer, providing mentorship to new staff members.
  • Completed Leadership Development Program, gaining advanced management skills.

Bartender

Thunder Valley Casino
Lincoln, CA
06.2003 - 12.2014
  • Provided professional, friendly, and engaging service in a Triple A Four Diamond Resort, contributing to guest satisfaction and loyalty.
  • Prepared drinks skillfully, enhancing guests' overall experience and enjoyment.
  • Delivered quality service by creating a warm and welcoming environment, fostering positive guest interactions.
  • Develop and maintain positive working team relationships with coworkers to reach business goals.

Education

Diploma -

Foothill High School
01-1988

Skills

  • Empowering Leadership
  • Operational Efficiency
  • Sales strategy
  • Customer service
  • Team collaboration
  • Effective communication
  • Net promoter score improvement

Certification

  • Oregon Commercial Pesticide Applicator

    Purdue University Urban and Industrial IPM

    Texas A&M University Termite

Timeline

Service Manager

Orkin Pest Control
04.2024 - Current

Route Manager

Orkin Pest Control
10.2019 - 04.2024

Bartender

Thunder Valley Casino
06.2003 - 12.2014

Diploma -

Foothill High School
Joseph Peck