Joseph Pecora
Fort Lauderdale,FL
Summary
I’m a hands-on professional with a strong background in client intake and strategic communication. My experience spans from guiding individuals through high-stakes legal processes to overseeing post-hurricane cleanup efforts, always with empathy and attention to detail. I excel at building genuine relationships, gathering critical information, and constantly adapting to the current need.
Overview
3
3
years of professional experience
Work History
Intake Specialist / Representative Trainer / QA Specialist
Decibel Advertising
07.2022 - 01.2024
- Managed client calls for large-scale mass tort cases (including toxic water at Camp Lejeune, Hurricane Ida insurance claims, and Hawaii wildfires)
- Prioritized empathy, patience, and a strict guideline when helping clients navigate complex government compensation processes
- Trained new representatives to uphold stringent intake standards and maintain accurate data while delivering compassionate service
- Refined QA processes to uphold consistently high standards of professionalism and care in every client interaction
COO/Marketing Director
The Vintage Lizard
11.2023 - 10.2024
- Created a blended marketing approach (digital ads + local promotions) to raise brand awareness, drive store traffic, and prepare the company for a strategic exit
- Oversaw a diverse team, encouraging collaboration and transparency to keep daily operations running smoothly
- Contributed to the company’s successful exit strategy by aligning marketing efforts with long-term business goals
Relocation Manager
ADT Inc.
09.2021 - 05.2022
- Company Overview: (Security)
- Led sales efforts in rapidly expanding Dallas-Fort Worth areas like McKinney, Frisco, and Allen, often surpassing monthly revenue targets
- Broke a major company record by securing two maximum-commission contracts on my first day
- Used specialized CRM and sales software to track leads, manage client files, and maintain a consistent pipeline of potential customers
- Collaborated with colleagues in 'sales camps' to refine scripts, improve follow-up strategies, and mentor new team members
- (Security)
Hurricane Relief Sales
Superior
Bradenton, USA
10.2024 - 10.2024
- Sold (via door to door and local internet marketing) over $55,000 in hurricane relief work in residential neighborhoods (Bradenton, FL) in a span of 8 days
- Provided emergency tree removal and heavy debris clearing following hurricane damage
- Ensured safety protocols and regulatory compliance while removing hazardous debris
Education
Some College (No Degree) - Automotive Technology
Collin College
Allen, TXSkills
- Strong Verbal Communication
- Data entry
- Sales Expertise
- Experience with Zoho, Monday, and Salesforce
- Strategic Planning
- Performance Monitoring and Feedback
- Adaptability in Dynamic Environments
Personal Information
Age: 22
Raised in Syracuse, NY
Lived in Dallas for 10 years
-
Hobbies & Interests:
- Rock climbing
- Religious study
- Casual sports
- Fishing
- Reading
Timeline
Hurricane Relief Sales
Superior
10.2024 - 10.2024
COO/Marketing Director
The Vintage Lizard
11.2023 - 10.2024
Intake Specialist / Representative Trainer / QA Specialist
Decibel Advertising
07.2022 - 01.2024
Relocation Manager
ADT Inc.
09.2021 - 05.2022
Some College (No Degree) - Automotive Technology
Collin College
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