TONYA B. CRAWFORD
Baton Rouge,Louisiana
Summary
Experienced and energetic Clinical Trainer, and former Licensed Practical Nurse, with a personable style and thorough approach, exhibiting extraordinary communication skills that have been known to yield excellent outcomes
Overview
28
28
years of professional experience
Work History
CLINICAL TRAINER/BUSINESS DEVELOPMENT SPECIALIST
at ANY LAB TEST NOW
Baton Rouge , LA
2019.01 - Current
- Design and execute training for 15 newly hired medical assistants across nine lab locations, equipping them with necessary job duties and techniques
- Act as a valuable source of assistance, guidance, and clarification for the clinical staff members at nine lab locations in handling their job duties
- Serve a sole liaison between clinical staff and CEO, providing progress training, and maintaining job duties, thereafter., ensuring that quality patient care and superb customer service is provided at all times
- Organize and provide periodic refresher meetings for clinical staff in order to maintain competency level
- Effectively manage and personally perform the daily operations of individual labs by providing high-quality care for up to 30 patients on a daily basis., Demonstrate expertise in administering injectable medications and performing various sample collection procedures such as blood draws and DNA tests. Proficiently handle urine, hair, and nail drug tests, along with efficiently processing laboratory specimens while consistently delivering prompt test results to patients
- Manage and perform patient's charting, payments, invoices., responsible for all monies collected and reported, on a daily basis
- Provide field marketing to advertise company's available lab services to businesses and individuals., set up new individual and business accounts, all while providing excellent communication skills and a phenomenal rapport with all existing and new customers
LICENSED PRACTICAL NURSE
for AMMON TEMP STAFFING
Baton Rouge , LA
2008.07 - 2011.12
- Demonstrated expertise in providing hands-on patient care in diverse medical fields including cardiology, pediatrics, otolaryngology neurology, and hospice; effectively building rapport with both patients and healthcare professionals
MARKETING REPRESENTATIVE/LPN
for CO-MED RESPIRATORY EQUIPMENT CO
Zachary , LA
2006.07 - 2008.07
- Promoted and sold respiratory equipment to nearby health centers
- Sustained profitability through consistent monitoring of equipment performance, conducting regular follow-up home visits to maintain accuracy.
LICENSED PRACTICAL NURSE
at INTERNAL MEDICINE/DISEASES OF THE LUNG
Baker , LA
1997.02 - 2006.05
- Provided comprehensive hands-on care encompassing medication administration, vaccination delivery, spirometry testing, EKG testing proficiency as well as expertise in phlebotomy. Tasked with scheduling medical procedures and handling insurance referrals while building positive rapport with both patients and healthcare professionals.
Education
CERTIFIED CLINICAL MEDICAL ASSISTANT
LOUISIANA TECHNICAL COLLEGE (PAST)
BATON ROUGE, LA2023-04
CERTIFIED CLINICAL PHLEBOTOMY TECHNICIAN -
MED-CERT ACADEMY
ONLINE2022-08
CERTIFIED DOT DRUGSCREEN COLLECTOR
ANY LAB TEST NOW UNIVERSITY
BATON ROUGE, LA2022-01
DIPLOMA IN PRACTICAL NURSING & IV CERTIFICATION -
LOUISIANA TECHNICAL COLLEGE
BATON ROUGE1998-05
Skills
- Health Services Management
- Clinical Training and Oversight
- Patient Care Expertise
- Phlebotomy Skilled Trainer
- Spirometry, Stress test, and EKG Assessment Skills
- Anticoagulant Testing Skills
- In-Home Patient Care
- Expertise in Drug Testing Compliance
- Strong Verbal Communication
- Exceptional Customer Service
- Superb Leadership and Mentoring Abilities
Timeline
CLINICAL TRAINER/BUSINESS DEVELOPMENT SPECIALIST
at ANY LAB TEST NOW
2019.01 - Current
LICENSED PRACTICAL NURSE
for AMMON TEMP STAFFING
2008.07 - 2011.12
MARKETING REPRESENTATIVE/LPN
for CO-MED RESPIRATORY EQUIPMENT CO
2006.07 - 2008.07
LICENSED PRACTICAL NURSE
at INTERNAL MEDICINE/DISEASES OF THE LUNG
1997.02 - 2006.05
CERTIFIED CLINICAL MEDICAL ASSISTANT
LOUISIANA TECHNICAL COLLEGE (PAST)
CERTIFIED CLINICAL PHLEBOTOMY TECHNICIAN -
MED-CERT ACADEMY
CERTIFIED DOT DRUGSCREEN COLLECTOR
ANY LAB TEST NOW UNIVERSITY
DIPLOMA IN PRACTICAL NURSING & IV CERTIFICATION -
LOUISIANA TECHNICAL COLLEGE
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