Joseph Pellegrino
Athens,OH
Summary
Proven leader with a track record of enhancing resident satisfaction and safety at AMHINC., dba The Gathering Place. Skilled in crisis intervention and exceptional organization, fostering community relations and streamlined operations, significantly improving efficiency at Mike's Bridge House. Compassionate and driven House Manager with excellent communication skills and linkage services abilities. Highly effective at supervising activities and individuals. Known for conflict resolution among the residents.
Overview
4
4
years of professional experience
Work History
House Manager/Mike's Bridge House
AMHINC., Dba The Gathering Place
2022.12 - Current
- Enhanced residents satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for residents at all times.
- Developed and implemented new housekeeping practices to encourage productivity and cohesiveness.
- Developed and maintained positive relationships with residents, staff from The Gathering Place and other external partners in the MH and SUD field to establish rapport.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned off-site recreational outings for residents with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between staff/residents regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both residents and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Strategically delegated responsibilities among residents according to individual strengths and abilities in order to maximize overall performance.
- Trained and supervised residents on proper cleaning techniques, safety protocols to increase quality standards.
- Provided wrap-around support for residents and other members of The Gathering Place for transportation to appointments, grocery store, recovery related meetings and activities, and referrals to linkage services or other recovery supports in the community.
Assistant Manager/Prep Cook
Shade On East State
2022.01 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff and supervisors, fostering a positive work environment.
- Opened restaurant daily and responsible for daily staffing
- Responsible for maintenance of all machinery
- Attendance and punctuality is a strength
Caregiver
Family
2020.04 - 2021.08
- Assisted with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained property with mowing and landscaping, snow removal
- Cooking of daily meals
- Transportation to medical appointments
Education
GED -
Stuyvesant Center
Staten Island, NY40-Hr PRS Training, Certification Pending
OhioMHAS
07.2024
CDCA-Pre
Centers For Addiction Studies And Research
05.2024
Skills
- Calendar Management
- Community Relations
- Exceptional organization
- Crisis Intervention
Affiliations
- Clem House, The Carlson Center, 12-step programs
Timeline
House Manager/Mike's Bridge House
AMHINC., Dba The Gathering Place
2022.12 - Current
Assistant Manager/Prep Cook
Shade On East State
2022.01 - Current
Caregiver
Family
2020.04 - 2021.08
GED -
Stuyvesant Center
40-Hr PRS Training, Certification Pending
OhioMHAS
CDCA-Pre
Centers For Addiction Studies And Research
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