Results-driven Shift Leader experienced in package handling, shipping, and receiving. Enhanced loading efficiency and ensured safety compliance through effective training and mentoring of team members. Focused on driving operational improvements and streamlining warehouse processes.
Overview
15
15
years of professional experience
Work History
Preloader
UPS Customer Center
Pontiac, MI
11.2022 - 06.2026
Operated material handling equipment to efficiently load packages for transport.
Ensured compliance with safety protocols during all loading operations.
Collaborated with team members to optimize loading processes and reduce delays.
Conducted routine inspections of loading equipment to maintain operational standards.
Assisted in training new employees on safe loading practices and procedures.
Monitored inventory levels and reported discrepancies to management promptly.
Implemented time management techniques to balance competing priorities during fast-paced shifts.
Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
Collaborated with team members to maintain a clean, organized workspace for efficient operations.
Shift Leader
Pitney Bowes Mailing Company
Pontiac, MI
02.2017 - 09.2022
Trained and mentored team members in best practices and operational procedures.
Coordinated shift schedules to maintain optimal staffing levels and resource allocation.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Trained and mentored team members on best practices and operational procedures.
Warehouse Custodian and Forklift Driver
Universal Staffing Service
Detroit, MI
09.2015 - 03.2016
Improved warehouse efficiency by implementing an effective custodial schedule and routine.
Ensured compliance with OSHA regulations through proper handling of hazardous materials and chemicals.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Operated buffers and burnishers to clean and polish floors.
Dishwasher, Prep Cook, Custodian
Detroit Seafood Market
Detroit, MI
07.2011 - 01.2016
Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
Sorted and organized dishes, utensils, and cookware for optimal cleaning efficiency.
Collaborated with kitchen staff to maintain efficient workflow during peak service periods.
Assisted in training new staff on proper dishwashing techniques and safety protocols.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.