Joseph Pola
Macomb,MI
Summary
Eager and motivated Biological sciences major at Wayne State University with a passion for healthcare. Knowledgeable and experienced in phlebotomy with strong roots in customer interactions. Committed to creating a comfortable environment to enhance understanding and support in healthcare initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Contingent Medical Assistant
Onyx Urgent Care & Primary Care
05.2025 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Aid with patient vitals and recording data
- Sanitized, restocked, and organized exam rooms and medical equipment.
Cashier Manager
Maatouk Bakery
05.2023 - 09.2024
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
Education
Bachelor of Science - Biological Sciences
Wayne State University
Detroit, MI05-2028
High School Diploma -
Dakota High School
Macomb, MI06-2024
Skills
- Prioritization and scheduling
- Documentation and reporting
- Customer relations
- Order management
- Punctual and reliable
- Workplace safety
Certification
Certified Phlebotomy Technician
Languages
English
Arabic
Chaldean
Volunteering
I spend Sundays and Saturdays volunteering at St. George Chaldean Catholic church helping organize events and chaperone children.
I use my summers weeks to shadow at clinics and volunteer at hospitals to gain experience and knowledge on different roles in the medical field.
Training
- Trained in basic MA roles with experience as volunteer
- Trained Phlebotomist with 1 month of experience
Timeline
Contingent Medical Assistant
Onyx Urgent Care & Primary Care
05.2025 - Current
Cashier Manager
Maatouk Bakery
05.2023 - 09.2024
Bachelor of Science - Biological Sciences
Wayne State University
High School Diploma -
Dakota High School
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