Joseph Powell
Bedford,TX
Summary
Outgoing aspiring Information Technology professional and United States Army Veteran of 4 years. Gained experience in the maintenance field while in the military but always held a passion for the IT industry. In the process of completing the Computer User Support Specialist, and Comptia Cysa program at ACI Learning to better prepare for an IT focused position.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Technician
Elite Material Handling
Grapevine, Texas
03.2024 - 03.2024
- Troubleshoot and maintain operation of various types of forklifts
- Perform routine maintenance of forklifts
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Field Technician
Darr
Haltom City, Texas
08.2023 - 03.2024
- Troubleshoot and maintain operation of various forklifts and warehouse equipment
- Perform routine maintenance of forklifts
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
Abrams Tank Technician
General Dynamics
Fort Hood, Texas
07.2021 - 07.2023
- Perform modifications to the Abram tanks according to MWOs.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Taught and trained individuals on the modifications.
- Updated the fighting software to standards.
- Replaced defective components or parts as needed.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Operated specialized diagnostic tools used to identify system faults.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Installed new components or replaced defective parts to restore functionality.
Small Equipment Technician
Worldwide Flight Services
Dallas, Texas
08.2018 - 03.2021
- Maintained small aircraft equipment that specialized in loading and unloading aircraft
- Responsible for the upkeep of routine maintenance.
91M
Army
Fort Hood, Texas
12.2011 - 07.2014
- Maintained and repaired the M2/M3 A2/A3 Bradley vehicles
- Updated the fighting software to standards.
Education
Diesel Certification -
Universal Technical Institute
01.2020
Campus Computer User Support Specialist Program -
ACI Learning Tech Academy
Skills
- Troubleshooting
- Adaptability
- Instructing
- Critical Thinking Skills
- Leadership
- Customer Service
- Teamwork
- Decision Making
- Communication
Certification
- Diesel Certification, 01/2020
- ITIL 4 Foundation, 06/2024
- CompTIA A+, 06/2024
- CompTIA Security+, 06/2024
- CompTIA Network+, 06/2024
- CEH, 6/2024
- CND, 6/2024
Military Experience
Army, Fort Hood, Texas, 91M, 12/2011, 07/2014, Maintained and repaired the M2/M3 A2/A3 Bradley vehicles., Updated the fighting software to standards.
Timeline
Field Technician
Elite Material Handling
03.2024 - 03.2024
Field Technician
Darr
08.2023 - 03.2024
Abrams Tank Technician
General Dynamics
07.2021 - 07.2023
Small Equipment Technician
Worldwide Flight Services
08.2018 - 03.2021
91M
Army
12.2011 - 07.2014
Diesel Certification -
Universal Technical Institute
Campus Computer User Support Specialist Program -
ACI Learning Tech Academy
- Diesel Certification, 01/2020
- ITIL 4 Foundation, 06/2024
- CompTIA A+, 06/2024
- CompTIA Security+, 06/2024
- CompTIA Network+, 06/2024
- CEH, 6/2024
- CND, 6/2024
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