Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Support Specialist
Dominos's Pizza
Minneapolis , MN
09.2018 - Current
Responsible for the hiring, training, and development of team members.
Assist in protecting the interest of the franchisee by keeping stores out of Corporate default.
Establishing goals to control food and labor costs to ensure a profitable business.
Enforce safety and security protocols to prevent incidents. Monitoring of lorex camera systems to gather evidence for either termination or prosecution.
recurrent training for delivery drivers to minimize incidents while delivering product, including security callbacks, and ensuring we are not carrying more than fifteen dollars at any given time.
Mountain Host
Afton Alps Recreation Area
Afton , MN
10.2008 - 01.2012
Meet and greet guests upon arrival to resort to ensure a memorable experience.
Monitor entire ski resort for theft of services.
Patrol ski resort regularly in search of injured guests
Worked closely with Operations and Washington county sherif to set up ski and snowboard theft sting operations.
assisted in crowd control while injured guests are being airlifted.
Group Sales Agent
America West Airlines/USair
Tempe, AZ
09.1998 - 03.2006
Contracted Group sales for the entire Pac-10 conference and travel agents systemwide throughout the united states of America negotiating airfares through yield management.
Highest revenue producing sales agent in this position.
Education
Certification in Airline Operations - Airline Operations
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
10-1998
Skills
Scheduling
Inventory Accountability
Customer Engagement
Operational Efficiency
Expense Reporting
Information Security Protocols
Continuous Improvement
Process Improvement
Goal Setting
Adaptability
Affiliations
Playing basketball
Playing guitar
Watching sporting events
dieting/excersize
Accomplishments
2017 Dominos Pizza Top ranked service store in the United States of America. MOA Bloomington, MN.
2014 Dominos Pizza Rolex challenge award winner.
Certification
Certification completed in Airline Operations from Rio Salado Community College
References
References available upon request.
Timeline
Operations Support Specialist
Dominos's Pizza
09.2018 - Current
Mountain Host
Afton Alps Recreation Area
10.2008 - 01.2012
Group Sales Agent
America West Airlines/USair
09.1998 - 03.2006
Certification in Airline Operations - Airline Operations
Maricopa Community Colleges - Rio Salado Community College