Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
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Joseph Preciado

Summary

Results-driven professional with 2+ years of experience in operations and people management. Utilizing background in team development and process optimization to drive operational excellence. Skilled in identifying areas for improvement and implementing effective strategies for enhanced productivity and quality standards. Approaching challenges with a solutions-oriented mindset and committed to continuous improvement.

Overview

4
4
years of professional experience

Work History

Learning Ambassador (Pack Singles)

Amazon
01.2025 - Current
  • Monitored associate progress, offering constructive feedback to improve efficiency and accuracy throughout trainings
  • Collaborated with leadership to identify training needs for all trainees and develop strategies for continuous improvement in process paths such as Ppmix, Smart Pac, Single Smalls
  • Delivered training for cross-training associates into the Pack Singles department, introducing Amazon's operational processes, policies, and safety protocols to ensure smooth transitions and seamless integration into the new role
  • Successfully trained an associate with initially low productivity, guiding them through the Smart Pac process path. As a result, their performance improved significantly, reaching high productivity levels while maintaining exceptional quality standards, and they are now ranked in the top 3 for Smart Pac, Singles day shift

Fulfillment Associate/ Process Guide (Pack Singles)

Amazon
03.2023 - Current
  • Coached a minimum of 20 associates per week on proper packing techniques including one piece flow, and safety protocols to support AM and PA as a process guide
  • Ensuring associates develop the necessary skills while fostering a high performing and engaged team
  • Practice safety initiatives and participate in GEMBA to contribute to process improvements
  • Collaborated with management to identify process gaps and implement continuous improvement initiatives, enhancing productivity
  • Enhanced associate performance through hands-on guidance, real time feedback, and ongoing support, leading to increased accuracy, speed, and a reduction in possible CPT misses by 15%
  • Accelerated order fulfillment by proactively addressing operational barriers on the floor, ensuring customer orders were processed on time
  • Ensured compliance with safety protocols and operational procedures, reducing workplace incidents

Dental Receptionist/ Floater

Dr. Rafi Davidian
02.2021 - 03.2023
  • Maintained accurate and up-to-date records for patients and employees, ensuring full compliance with OSHA regulations
  • Organized and monitored patient appointments by efficiently managing weekly schedules, reducing scheduling conflict
  • Utilized EagleSoft software to securely handle confidential patient information, maintaining strict data privacy standards
  • Adapted to multiple roles by assisting as both a receptionist and an office floater, improving workflow efficiency
  • Verified patient eligibility and benefits with insurance providers, ensuring accurate billing and reducing claim denials
  • Managed and replenished office and dental equipment inventory daily, preventing supplies shortages and optimizing operations

Education

Bachelor's Degree - Biology

Channel Islands University
Camarillo, CA
03.2025

Associate's - Biology

Ventura College
Ventura, CA
12.2024

Skills

  • Microsoft Office Suite
  • Problem-Solving & Root Cause Analysis
  • Process Optimization
  • Decisive Execution Skills
  • Ownership & Accountability in Operations
  • Detail-Oriented & Quality Assurance
  • Workflow Analysis
  • High-Pressure Environment Adaptability

Accomplishments

Top 9 percentile in pack

singles in May 2024


Top 10 percentile in pack

singles in April 2024


Top 9 percentile in pack

singles in March 2024


Top 7 percentile in pack

singles in February 2024

Awards

  • Top 9 percentile in pack singles, 05/01/24
  • Top 10 percentile in pack singles, 04/01/24
  • Top 9 percentile in pack singles, 03/01/24
  • Top 7 percentile in pack singles, 02/01/24

Languages

Spanish
English

Timeline

Learning Ambassador (Pack Singles)

Amazon
01.2025 - Current

Fulfillment Associate/ Process Guide (Pack Singles)

Amazon
03.2023 - Current

Dental Receptionist/ Floater

Dr. Rafi Davidian
02.2021 - 03.2023

Associate's - Biology

Ventura College

Bachelor's Degree - Biology

Channel Islands University

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Joseph Preciado