Joseph Provvidenza
Bloomfield,NY
Summary
Proven General Manager with a track record of driving business growth at PJD Automotive Group, leveraging strong leadership and operations management skills. Excelled in building team cohesion, enhancing customer retention by promptly addressing feedback, and consistently surpassing revenue targets. Demonstrated expertise in P&L management and client relations, ensuring long-term success and loyalty.
Overview
32
32
years of professional experience
1
1
Certification
Work History
General Manager
PJD Automotive Group
01.2014 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Manager
Cortese Auto Block
04.1990 - 12.2013
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Fairport High School
Fairport, NY06.1990
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Customer Relations
- Staff Management
- P&L Management
- Client Relations
- Customer Retention
Certification
Highest Education for Certification with Chrysler Corp/Stellantis
Timeline
General Manager
PJD Automotive Group
01.2014 - 07.2022
General Manager
Cortese Auto Block
04.1990 - 12.2013
High School Diploma -
Fairport High School