Joseph Putt
Miamisburg,OH
Summary
Quality-oriented, hard working who has 6+ years of working experience. Aiming to leverage a proven knowledge of IT development and software skills to successfully fill the IT role at your company. Frequently praised as focused, detailed-oriented, and efficient by my peers and superiors. I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Network Analyst
Speedway LLC
Enon, OH
10.2025 - Current
- Monitored network performance to identify and resolve connectivity issues, for five or more locations a day
- Assisted in configuring network devices and software for optimal operations.
- Provided technical support to end-users, addressing inquiries effectively.
- Documented network configurations and changes for accurate record-keeping.
- Collaborated with team members on troubleshooting procedures and solutions.
- Documented all server and network problems and other unusual events in detail.
- Served as liaison between user community and software providers.
- Streamlined processes for better network management, saving time and resources.
- Optimized resource allocation through careful analysis of bandwidth usage patterns, maximizing efficiency without compromising quality of service.
- Fostered a culture of continuous improvement within the IT department by sharing knowledge and promoting professional development opportunities.
System Administrator
Miller Network Innovations
Moraine, OH
11.2022 - 10.2025
- Managed system updates and patches to enhance network security and performance, for 30+ Companies in the Dayton Ohio area
- Configured and maintained servers, ensuring optimal uptime and reliability.
- Monitored network performance, diagnosing issues to minimize downtime and improve efficiency.
- Collaborated with IT teams to implement new technologies, streamlining operations across departments.
- Developed and documented standard operating procedures for system administration tasks.
- Provided technical support for users, resolving hardware and software issues promptly.
- Trained junior staff on best practices in system management and troubleshooting techniques.
- Ensured compliance with industry regulations by implementing data security measures and monitoring access controls.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Managed onboarding and offboarding of employees.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Managed and maintained Resource Mate an ILS, for users account creation, deletion, and permission controls.
Electronics Technician
Henny Penny
Eaton, OH
11.2021 - 10.2022
- Diagnosed and repaired electronic equipment, ensuring optimal performance and reliability on four different types of machines daily.
- Conducted routine maintenance on food service equipment, minimizing downtime and enhancing efficiency.
- Collaborated with engineering team to implement design improvements for existing products.
- Trained junior technicians on troubleshooting techniques and safety protocols.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Provided exceptional customer support, resolving technical issues and offering guidance on electronic product usage.
Education
High School Diploma -
Independence Harbor Academy
Massillon, OH09.2012
Skills
- Network troubleshooting
- End user support
- Network device monitoring
- Network access control
- Operating system management
- Team Training
- Backup management
- Crew coordination
- Remote Access
- User management
- System security
- Software installation
Certification
- CompTIA Security+
- AWS Cloud Practitioner
- A+
- Network+
Timeline
Network Analyst
Speedway LLC
10.2025 - Current
System Administrator
Miller Network Innovations
11.2022 - 10.2025
Electronics Technician
Henny Penny
11.2021 - 10.2022
High School Diploma -
Independence Harbor Academy