JOSEPH QUINONES
KISSIMMEE,US
Summary
Sales Consultant with 16 years of experience in sales and customer service, driving client satisfaction and retention. Expertise in inventory management, account management, and technical troubleshooting across Windows, iOS, and Android platforms. Proven ability to train and lead sales teams, enhancing organizational success and client loyalty.
Overview
16
16
years of professional experience
Work History
Mentor/Wireless Sales Consultant
Cellularsales inc.
St. Cloud/Orlando, FL
11.2021 - 07.2025
- Establishes new personal and business accounts, enhancing client base and sales growth.
- Processes upgrades and feature changes, improving customer satisfaction and retention.
- Conducts Android and iOS troubleshooting, resolving technical issues efficiently.
- Trains new hires on tools and software, fostering a knowledgeable, ethical sales team.
- Manages inventory and sales floor layouts, optimizing space and product accessibility.
- Cultivated strong relationships with clients, enhancing trust and loyalty while driving repeat business through personalized service.
- Trained new hires on effective selling strategies and tools, fostering a culture of integrity and enhancing overall team performance.
Store Manager/Commercial Sales Manager
AutoZone Inc.
Queens, NY
08.2015 - 02.2021
- Managed a team of 10+; ensured accountability and task completion.
- Oversaw hiring, scheduling, and compliance with state mandates.
- Handled cash operations, deposits, and armored car services.
- Directed inventory management and processed recalls.
- Maintained commercial credit accounts, and managed collections.
Assistant Manager Operations-Customer Service, HR; Task, Inventory, and Cash Management
Deals Stores/ Dollar Tree Inc.
Queens, New York
06.2012 - 08.2015
Front Desk Clerk Customer Service
Whitestone Lanes Bowling Center
Flushing, New York
02.2010 - 11.2013
Specialist-Managing Inventory and Customer Service
Toys R Us, Inc.
Flushing, New York
10.2009 - 03.2011
Education
HIGH SCHOOL DIPLOMA -
Professional And Technical High
05-2009
Certificate of Technical Studies - Medical Assisting
Technical Education Center Osceola
01.2009
Some College (No Degree) - General Studies
Valencia Community College
Skills
- Sales
- Management
- Customer Service
- Inventory Management
- Training
- Leadership
- Cash Management
- Mobile operating systems
- Technical troubleshooting
- Account Management
- Effective communication
- Scheduling
- HR
References
References available upon request.
Timeline
Mentor/Wireless Sales Consultant
Cellularsales inc.
11.2021 - 07.2025
Store Manager/Commercial Sales Manager
AutoZone Inc.
08.2015 - 02.2021
Assistant Manager Operations-Customer Service, HR; Task, Inventory, and Cash Management
Deals Stores/ Dollar Tree Inc.
06.2012 - 08.2015
Front Desk Clerk Customer Service
Whitestone Lanes Bowling Center
02.2010 - 11.2013
Specialist-Managing Inventory and Customer Service
Toys R Us, Inc.
10.2009 - 03.2011
HIGH SCHOOL DIPLOMA -
Professional And Technical High
Certificate of Technical Studies - Medical Assisting
Technical Education Center Osceola
Some College (No Degree) - General Studies
Valencia Community College