Joseph Reich
Orlando,Florida
Summary
High-energy waiter skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
12
12
years of professional experience
Work History
Restaurant Waiter
"Yak and Yeti" at Disney's Animal Kingdom
Orlando, FL
08.2017 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Restaurant Waiter
Red Lobster
Orlando, FL
03.2012 - 09.2017
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Education
Associate of Arts -
Valencia College
Orlando, FLSkills
- Service Quality
- Table Setting
- Menu knowledge
- Safe Food Handling
- High-volume dining
- Service prioritization
Accomplishments
- I was selected amongst hundreds of applicants as a server trainer to open up a Rainforest Cafe in Malta. I helped train 20 new servers in developing their skills in the restaurant to overcome future challenges. There I also gained valuable skills as a server and a trainer to better promote the perfect dining experience.
Timeline
Restaurant Waiter
"Yak and Yeti" at Disney's Animal Kingdom
08.2017 - Current
Restaurant Waiter
Red Lobster
03.2012 - 09.2017
Associate of Arts -
Valencia College
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