Joseph Reilly
Spring Hill
Summary
Results-oriented professional with extensive experience in sales management and operations. Skilled in training and mentoring teams of up to 20 locations and 85-100 employees, optimizing workflows, and analyzing market trends to drive strategic initiatives for revenue growth. Looking to leverage expertise to enhance organizational performance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
District Sales and Operations Manager
AT&T Wireless
11.2021 - Current
- Developed and implemented strategic sales initiatives to drive revenue growth across multiple districts.
- Analyzed market trends and competitor strategies to adjust sales tactics accordingly.
- Trained and mentored sales teams of up to 20 locations and 85+ employees to enhance performance and achieve targets consistently.
Retail Sales Manager
AT&T Wireless
10.2019 - 10.2021
- Led sales team to exceed monthly targets through effective coaching and performance management.
- Implemented inventory management strategies, reducing stock discrepancies and improving product availability.
- Developed training programs that enhanced staff product knowledge and customer engagement techniques.
- Analyzed sales data to identify trends, informing strategic decisions for store promotions and merchandising.
Retail Sales Manager
T-Mobile
08.2017 - 10.2019
- Fostered a customer-centric culture, resulting in improved customer satisfaction scores and loyalty metrics.
- Streamlined operational processes, increasing efficiency in daily store operations and reducing overhead costs.
- Collaborated with cross-functional teams to launch new products, driving awareness and sales growth in-store.
- Mentored junior staff, promoting professional development and enhancing team performance across all shifts.
Education
High School Diploma -
Crystal River High School
Crystal River, FL05.2016
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff training
- Performance monitoring
- MS office
- Interpersonal communication
- Workflow optimization
Accomplishments
- Supervised team of 85+ staff members.
- Numerous first place district finishes, haven't finshed lower then 3rd in % to goal out of 15 regions in over 2 years
- Promoted to District Sales Manager after 4 successful years in the sales department.
Certification
Certified in Microsoft Office
Languages
English
Native or Bilingual
Timeline
District Sales and Operations Manager
AT&T Wireless
11.2021 - Current
Retail Sales Manager
AT&T Wireless
10.2019 - 10.2021
Retail Sales Manager
T-Mobile
08.2017 - 10.2019
High School Diploma -
Crystal River High School