Joseph Riccardo
Orlando,FL
Summary
Dedicated automotive professional with a history of exceeding company goals and consistently producing as the top F&I manager out of the six Mealey family dealerships for the past two years. Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture.
Overview
8
8
years of professional experience
Work History
F&I Director
Don Mealey Chevrolet
2018.02 - Current
- PVR 2024 YTD Average- $2,499
- PVR 2023 Average - $2,594
- PVR 2022 Average - $2,496
- Products Per Deal 2024 YTD - 2.20
- Products Per Deal 2023 - 1.96
- Products Per Deal 2022 - 1.98
- VSC 2024 YTD - 80%
- VSC 2023 - 78%
- VSC 2022 - 67%
- Aftermarket Products 2024 YTD - 70%
- Aftermarket Products 2023 - 72%
- Aftermarket Products 2022 - 69%
- 2023 Total Gross - $1,893,438
- 2022 Total Gross $1,851,894
- Experience selling JM&A and Zurich products.
- Develop and maintain relationships with lending institutions to secure competitive rates and financing programs.
- Create and enforce processes within sales department to ensure all sales are referred to F&I department.
- Inform the sales team on information regarding finance and lease programs and the benefits of the dealership's financing and extended service programs.
- Coach and develop sales team to successfully convert internet and service opportunities. Focused on equity mining data base and customer retention.
- Host Saturday morning meeting to motivate and encourage team.
- Passion for improving customer experience resulting in increased CSI.
Time Share Sales
Orange Lake Resort
2016.02 - 2018.02
- Exceeded monthly quota for prospective time share buyers.
- Reduced application processing time by streamlining workflow and improving communication with all parties involved.
- Prevented potential delays by proactively identifying incomplete or inaccurate documentation and addressing issues promptly.
Education
Finance
Jim Moran & Associates
Deerfield Beach, FL05.2019
Finance
GM Finance School
Alpharetta, GA03.2019
Skills
- CDK
- VIN Solutions
- V- Auto
- DealerTrack
- Dealer DMV
- Darwin
- Stone Eagle
- JM&A Products
- Zurich Products
- GM Protection Products
- Team Building
- Service to Sales
Timeline
F&I Director
Don Mealey Chevrolet
2018.02 - Current
Time Share Sales
Orange Lake Resort
2016.02 - 2018.02
Finance
Jim Moran & Associates
Finance
GM Finance School
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