Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Rivera

Summerville,SC

Summary

Successfully close new business deals by identifying client needs, presenting tailored solutions, and negotiating contracts that drive mutual value.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

New Business Representative

Cintas
08.2022 - Current
  • Generated leads through cold calling, networking events, and customer referrals for consistent pipeline growth.
  • Streamlined processes within the sales team for improved efficiency in lead generation and follow-up activities.
  • Collaborated with internal teams to develop customized solutions for clients'' unique needs, ensuring successful business outcomes.
  • Achieved and consistently exceeded sales targets by focusing on key performance indicators, adjusting strategies as needed for optimal results.
  • Negotiated contracts with prospective clients, demonstrating the value of partnering with our company.
  • Closed $3,380,000 worth of reoccurring revenue last fiscal year.

Route Service Sales Representative

Cintas
01.2020 - 08.2021
  • Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
  • Streamlined delivery processes for improved efficiency and reduced delivery times.
  • Developed strong client relationships, resulting in repeat business and long-term partnerships.
  • Managed 135 accounts weekly

Process Expert, Technician

Celanese Corporation
01.2017 - 01.2020
  • Created in-spec polymer products per production schedule. Monitored and operated process facilities following standard operating procedure (SOP) and good processing practices. Performed quality assurance product testing to ensure quality, verifying materials to fit product specifications. Utilized front line processes knowledge to monitor, forecast, report, mitigate, solve and deescalate issues impacting safety, quality, and reliability and employee engagement

Education

Associate of Arts - Special Credits Student

Cleveland Community College
Shelby, NC
05.2015

High School Diploma -

Thomas Jefferson Classical Academy
Rutherfordton, NC
06.2012

Skills

  • Objection handling
  • Effective negotiation
  • Strategic prospecting
  • CRM software
  • Client acquisition

Timeline

New Business Representative

Cintas
08.2022 - Current

Route Service Sales Representative

Cintas
01.2020 - 08.2021

Process Expert, Technician

Celanese Corporation
01.2017 - 01.2020

Associate of Arts - Special Credits Student

Cleveland Community College

High School Diploma -

Thomas Jefferson Classical Academy

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