Joseph Rodgers
Jeffersonville,IN
Summary
Dedicated Grocery and Medical Delivery Driver with proven strengths in route optimization, safety compliance, and customer service. Committed to efficient delivery tracking and vehicle maintenance to enhance operational effectiveness.
Overview
1
1
Certification
43
43
years of professional experience
Work History
Grocery Delivery Driver
Sparks
Jeffersonville, Indiana
02.2023 - Current
- Delivered groceries to customers in a timely and efficient manner.
- Delivered groceries to customers' homes in a timely manner.
- Planned delivery routes to enhance efficiency and minimize delays.
- Planned efficient routes in order to meet daily demands.
- Used mobile apps for route navigation and timely delivery confirmations.
- Utilized GPS and maps for efficient route planning.
- Communicated effectively with customers regarding delivery schedules and updates.
- Notified customers of delays in order to decrease calls to support.
- Managed customer complaints in a professional manner.
- Assisted customers with unloading groceries at their homes.
- Collaborated with store staff to ensure accurate order fulfillment and product availability.
- Organized products based on order tickets for efficient delivery routes.
- Verified customer orders against store invoices.
- Transported and safely delivered items to prevent damage or loss.
- Adhered to safety protocols while driving and delivering goods safely.
- Followed all applicable traffic laws and regulations while driving.
- Maintained vehicle cleanliness and performed routine maintenance checks regularly.
- Inspected vehicles for mechanical items and safety issues.
- Updated dispatch on route changes and delays due to traffic or weather.
- Stocked delivery van with necessary supplies prior to departing for the route.
- Adhered to company policies and procedures while delivering goods.
- Handled merchandise in accordance with product handling standards.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Contacted customers before delivery to coordinate arrival times. prior to delivery to coordinate delivery times.
Medical Courier
Velox Express
Louisville, Kentucky
03.2022 - 06.2023
- Delivered medical supplies to healthcare facilities in a timely manner.
- Ensured timely and accurate delivery of parcels to clients using strong time management skills.
- Delivered medical supplies and equipment to healthcare facilities.
- Transported medical specimens, lab results, and patient documents between hospitals and laboratories, ensuring timely and safe delivery.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Verified orders for accuracy before deliveries were made.
- Responded quickly to any changes or requests from dispatch personnel.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
- Collaborated with healthcare providers to understand specific handling requirements for different types of medical specimens and products.
- Collaborated with team members to optimize delivery routes and reduce delays.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Used cell phones or tablets to upload time, delivery and shipment information intothe company website or database.
- Organized medical records to ensure accuracy in patient information.
- Adhered to safety protocols while handling sensitive medical materials.
- Adhered to HIPAA regulations when handling sensitive materials.
- Implemented infection control procedures for the transport of biohazardous materials, ensuring compliance with health and safety regulations.
- Ensured the proper packaging and labeling of specimens according to established protocols, reducing the risk of contamination or damage.
- Monitored temperature-controlled shipments, ensuring specimens were transported within required specifications.
- Complied with all local, state, and federal regulations regarding the transport of medical materials, including DOT standards.
- Followed established protocols when transporting hazardous materials.
- Inspected vehicles regularly to ensure operational readiness and compliance.
- Inspected vehicles daily to ensure safety on the roadways.
- Performed regular maintenance checks on vehicles such as changing oil, checking tire pressure.
- Performed regular maintenance on delivery vehicle to ensure reliability with regular upkeep and basic repairs.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Managed inventory levels of medical supplies during the transportation process.
- Managed inventory of shipping supplies and materials, ensuring availability for packaging and transport needs.
- Processed paperwork associated with deliveries accurately and efficiently.
- Recorded accurate mileage for each delivery route.
- Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
- Followed strict time management practices to meet tight delivery schedules and prioritize urgent shipments.
- Scanned inbound and outbound packages to sort for destination.
- Used cell phones or tablets to upload time, delivery and shipment information intothe company website or database.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Performed regular maintenance on delivery vehicle to ensure reliability with regular upkeep and basic repairs.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Scanned inbound and outbound packages to sort for destination.
Medical Courier
Dropoff
Indianapolis, Indiana
02.2022 - 01.2023
- Delivered medical supplies to healthcare facilities in a timely manner.
- Ensured timely pick up and delivery of packages within designated time frames.
- Picked up medical specimens from local care providers for delivery to the laboratory.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Provided exceptional customer service during all interactions with healthcare professionals.
- Adhered to HIPAA regulations when handling sensitive materials.
- Adhered to safety protocols while handling sensitive medical materials.
- Followed established protocols when transporting hazardous materials.
- Implemented infection control procedures for the transport of biohazardous materials, ensuring compliance with health and safety regulations.
- Ensured the proper packaging and labeling of specimens according to established protocols, reducing the risk of contamination or damage.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Collaborated with team members to optimize delivery routes and reduce delays.
- Adjusted delivery plans based on dispatch personnel requests.
- Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
- Followed strict time management practices to meet tight delivery schedules and prioritize urgent shipments.
- Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
- Managed parcel delivery logistics to ensure timely arrival at destinations. using strong time management skills.
- Managed inventory levels of medical supplies during transportation processes.
- Processed paperwork associated with deliveries accurately and efficiently.
- Verified orders for accuracy before deliveries were made.
- Inspected vehicles daily to ensure safety on the roadways.
- Performed regular maintenance checks on vehicles such as changing oil, checking tire pressure.
- Performed upkeep on delivery vehicle to guarantee reliability during transportation. with regular upkeep and basic repairs.
- Maintained a valid driver's license at all times.
- Recorded accurate mileage for each delivery route.
- Monitored temperature-controlled shipments, ensuring specimens were transported within required specifications.
- Complied with all local, state, and federal regulations regarding the transport of medical materials, including DOT standards.
- Used cell phones or tablets to upload time, delivery and shipment information intothe company website or database.
- Trained new couriers on delivery routes, handling procedures, and company policies, contributing to team efficiency and consistency.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Delivery Courier
USPS, United States Postal Service
Louisville, KY
12.1983 - 07.2011
- Delivered goods and services to customers on time and in excellent condition.
- Operated vehicles to transport goods across designated routes, ensuring timely deliveries.
- Managed loading and unloading of cargo for deliveries, maintaining organized and safe operations.
- Communicated with dispatchers to receive instructions and provide updates on routes.
- Delivered exceptional customer service while interacting with clients, enhancing customer satisfaction.
- Adhered to traffic laws and safety regulations during all driving activities.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Resolved minor vehicle issues to maintain operational readiness on the road.
Education
Associate of Applied Science -
Kentucky College Of Technology
Louisville, KY07-1981
Skills
- Delivery logistics
- Route optimization
- Routine vehicle checks
- Routine vehicle checks
- Safety compliance
- Customer service
- Customer service
Certification
- Osha/Hippa
Timeline
Grocery Delivery Driver
Sparks
02.2023 - Current
Medical Courier
Velox Express
03.2022 - 06.2023
Medical Courier
Dropoff
02.2022 - 01.2023
Delivery Courier
USPS, United States Postal Service
12.1983 - 07.2011
Associate of Applied Science -
Kentucky College Of Technology