Joseph Ryan
Operations Supervisor & Business Administrator
Clifton Heights,PA
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Auto Glass & Recalibration Technician
Safelite AutoGlass
Springfield, Oregon
01.2023 - Current
- Install and repair between 4-6 automotive glass's per day while following strict safety and quality procedures
- Perform vehicle sensor and ADAS recalibrations in compliance with manufacturer standards
- Document job details, photos, and system records to ensure accuracy and accountability
- Communicate directly with customers to explain work performed and next steps
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Real Estate Agent
Chamberlain & Ryan Real Estate
Lansdowne, Pennsylvania
01.2020 - 01.2023
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Advised clients on market conditions and property value for informed decision-making.
Foreman
Rafferty Painting & General Contracting
Drexel Hill, Pennsylvania
01.2015 - 01.2019
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Inspected completed work to verify quality standards and compliance with criteria.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Education
Bachelor of Science (B.S.) - Business Administration
Thomas Edison State University
Trenton, NJ06.2026
Skills
- Documentation & recordkeeping
- Data analysis
- Process & procedure compliance
- Customer communication and coordination with internal teams
- Time management & organization
- Team coordination
- Problem-solving
- Quality control
- Works Well Under Pressure
Certification
OSHA 30-Hour Construction Safety
Timeline
Auto Glass & Recalibration Technician
Safelite AutoGlass
01.2023 - Current
Real Estate Agent
Chamberlain & Ryan Real Estate
01.2020 - 01.2023
Foreman
Rafferty Painting & General Contracting
01.2015 - 01.2019
Bachelor of Science (B.S.) - Business Administration
Thomas Edison State University