Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Joseph Scaltrito

Attleboro,MA

Summary

Dynamic and dedicated professional with a strong customer service focus, honed at Colonel Blackinton Inn. Proven ability to enhance guest experiences through effective relationship management and meticulous attention to detail. Skilled in multitasking and quality control, ensuring efficient operations and a welcoming atmosphere in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Waiter

Colonel Blackinton Inn
05.2021 - Current
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
  • Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Driving Range Attendant

Atlantic Golf
04.2023 - 08.2023
  • Greeted customers with warm, friendly and welcoming tone.
  • Improved customer satisfaction by efficiently managing driving range operations and maintaining a clean and organized workspace.
  • Streamlined golf ball retrieval process with the effective use of specialized machinery and manual techniques.
  • Cleared trash bins in customer and employee areas.
  • Contributed to a positive work environment by collaborating effectively with fellow staff members and demonstrating a strong work ethic.

Education

High School Diploma -

University of Massachusetts, Amherst
Amherst, MA
05-2028

Skills

  • Strong multitasking
  • Customer service focus
  • Professional appearance
  • Memory retention
  • Accurate money handling
  • Service prioritization
  • Relationship management
  • Wine service
  • Quality control

Certification

  • 10-Hour general Industry Safety and Health, OSHA, 5/4/2022
  • Massachusetts Driver's License

Interests

  • Cooking
  • Backpacking and Hiking
  • Road Trips
  • Martial Arts
  • Gym Workouts
  • Running
  • Kayaking
  • Playing Sports
  • Community Cleanup

Timeline

Driving Range Attendant

Atlantic Golf
04.2023 - 08.2023

Food Waiter

Colonel Blackinton Inn
05.2021 - Current
  • 10-Hour general Industry Safety and Health, OSHA, 5/4/2022
  • Massachusetts Driver's License

High School Diploma -

University of Massachusetts, Amherst
Joseph Scaltrito