Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Joseph Schallenberger

Joseph Schallenberger

Student
Wellsville,UT

Summary

Conscientious [Job Title] with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

1
1
year of professional experience

Work History

Vivint Smart Home Representative

Vivint Smart Home
Fort Worth, Texas
02.2021 - 08.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Promised best prices for [Type] customer services and maintained accuracy when determining quotes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.

Busboy

Angie's
Logan, Utah
10.2020 - 04.2021
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Trained new staff in bussing and cleaning procedures.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.

Education

High School Diploma -

Grace Baptist Christian Academy
Logan, Utah
05.2020 - 05.2020

Certificate - Electronic Engineering Technology

Bridgerland Technical College
Logan, Utah
04.2021 - 04.2021

Skills

    Sales expertise

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Interests

Reading

Pen art

Timeline

Certificate - Electronic Engineering Technology

Bridgerland Technical College
04.2021 - 04.2021

Vivint Smart Home Representative

Vivint Smart Home
02.2021 - 08.2021

Busboy

Angie's
10.2020 - 04.2021

High School Diploma -

Grace Baptist Christian Academy
05.2020 - 05.2020

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