Joseph Shango
Grand Blanc,MI
Summary
Aspiring legal professional with a strong academic foundation in law and a keen interest in gaining hands-on experience. Skilled in research, legal writing, and analysis, with a solid understanding of legal principles and procedures. Highly organized, detail-oriented, and eager to contribute to a legal team while continuing to build practical experience. Committed to developing legal skills and knowledge in a dynamic law firm or corporate legal environment.
Overview
3
3
years of professional experience
Work History
Manager
Mobil Gas Station
02.2023 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Store Manager
Business Franchise
02.2022 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping.
Education
No Degree - Political Science, Law, And Accounting
University of Michigan, Flint
Flint, MI12-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Policy implementation
- Clear communication
- Teamwork and collaboration
- Problem resolution
- Organizational skills
Timeline
Manager
Mobil Gas Station
02.2023 - 12.2024
Store Manager
Business Franchise
02.2022 - 12.2024
No Degree - Political Science, Law, And Accounting
University of Michigan, Flint
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